-Provide superior customer service by consulting and determining client's wants and needs. -Provide exceptional customer service by ensuring detail oriented work. -Provide client support by scheduling and confirming appointments, and verifying payments. -Possess excellent phone etiquette, answer and make calls to confirm appointments.

• Accelerated speed by 50% through efficient time management, resulting in increased productivityand improved project completion.• Successfully maintained and updated client records, ensuring accuracy and efficiency in datamanagement.• Scheduling and inventory management resulted in 10% increase in organization of stock andimproved problem solving for customer orders.• Verify accurate billing information for Organization, and resolve any billing discrepancies.• Strengthened team collaboration by effectively communicating with clients and team members,resulting in improved customer retention.• Utilized problem-solving abilities to ensure tasks were completed accurately and efficiently, whilemaintaining high standards of quality.• Increased customer satisfaction by 15% through meticulous attention to detail in handling services.• Utilized computer systems to create and maintain organized digital filing system, saving companytime in administrative tasks per month.

• Identified and resolved inconsistencies in labels and barcodes, resulting in 100% accuracy ofshipments and improving efficiency.• Utilize scanning devices for tracking, input correct shipment data with 100% accuracy, resulting inimproved delivery times.• Prioritized tasks effectively, resulting in increased efficiency and cost savings for the company• Meet productivity deadlines by sorting 200+ packages per hour with 100% accuracy, improvingdelivery times and customer satisfaction