Venus Tong Email & Phone Number

Vancouver, BC, CA

• Spearheaded the marketing department to oversee all facets of marketing related to Westland Living projects
• Provided leadership in training and managing the Marketing Manager, fostering a high-performance and collaborative team
• Implemented company systems to enhance inter-departmental communication and operational efficiency
• Advised the managing director on strategic resource allocation and tailored sales campaigns to align with company objectives
• Conducted thorough research on new products to augment the marketability of projects
• Orchestrated leasing efforts and explored prospective opportunities for commercial products, including hotels and institutions

Vancouver, Canada Area

• Managed the marketing budget, ensuring optimal allocation of resources
• Formulated and executed comprehensive sales and marketing strategies, significantly contributing to the success of the projects
• Prepared detailed reports and presentations for key stakeholders on project status and future projections
• Cultivated and maintained relationships with marketing agencies, consultants, and vendors to optimize campaign efficacy
• A pivotal role in Customer Care, serving as the primary contact for all deficiency-related reports and implementing a tracking report system
• Ensured a consistent and transparent line of communication with homeowners, offering regular updates on project developments and readily providing assistance when required

• Developed and implemented marketing and sales strategies, schedules, budgets and various marketing assets for a variety of residential product types
• Maintaining strong relationships with existing and prospective clients
• Oversee onboarding processes and providing mentorship to all project coordinators
• Creating processes and guides within the department to improve and streamline communications within the company
• Negotiated and managed consultants and vendors to ensure optimal quality and preferred pricing for clients

• Provided exceptional support to six Project Managers simultaneously and overseeing 12 residential projects during tempo and launch campaigns
• Set up and maintained the operations of Presentation Centres and supporting onsite sales team
• Responsible for up-keeping all sale messaging for advertisements, signage, eblasts and websites

1830-1055 West Hastings Street, Vancouver

• Coordinated and managed marketing and sales process from inception to completion.
• Created marketing budgets and maintained detailed expense records.
• Coordinated and provided input on project vision, including all marketing collateral and ad campaigns.
• Maintained and improved the corporate websites and social media presence.
• Traveled overseas as a company representative to set up a temporary office and acquired key referral partners.
• Internal coordination with different departments including development, construction and customer care.

• Helped oversee the set up and operation of the Presentation Centre.
• Collected and maintained current competitive project information for key decision-making and understood general market dynamics.
• Organized and created an efficient and organized filing system.
• Assisted the Senior Marketing Coordinator in various tasks related to sales and marketing.

Three Harbour Green

• Handled all contracts, amendments and deposits for the project.
• Coordinated Sales Centre set-up, shut down and management of day-to-day requirements.
• Maintained an accurate contract and sales information database and decreased contractual errors by reviewing and reporting all sales reports, documentation and contracts to key stakeholders.