Venus Tang Email & Phone Number

Hong Kong

香港特別行政區

On-site working in AIA (TDA Agency)

Hong Kong Sar

Improved account margin by 10% and exceed 20% of sales goals from 2021 to 2022Developed new internal customer and build trusted relationship for extra new dealPerformed entire sales/account management cycles include contract negotiation, solicitation, closing, account review and monetization to increase revenue/marginCreate and implement new sales package and digital solution to generate additional revenue and visibilityIdentified new customer prospects and execute engagement strategies Oversee APAC projects in HK Land and develop new end to end solutions like IoT implementation, data analytics, customer data platform and BIM dashboardIdentified areas of risk and opportunity, managed conflicts and collaboratively create mutual acceptable solutionsDeveloped strong partnerships with program stakeholder across the organizationCoordinate initiatives across key stakeholders in IT and business to establish program scope and milestone

Hong Kong

Supported IT teams to adopt the agile approach with the new process, report, and tools such as JIRA and ConfluenceCreated agile cookbook and collaborate with the stakeholderFacilitated agile training workshop to IT and business teamsImproved the delivery result by changing the working culture with Agile frameworkContributed the continuous improvement and successful transition through AgileReversed engineering for the 10 years old core banking system through frontend to code tracing without functional specificationTranslated stakeholder requirements to deliverable as a backlog item with use cases, user stories, data flow/data model diagramGathered requirement for core banking and investment function including time deposit, foreign exchange, authorization, insurance straight-through process, loan application, investment portfolio, equities, funds, securities, bonds, unit trust and transaction dashboard.

Hong Kong

Designed and implemented Drupal and Linux for Business Process Management systemImplement LDAP to communicate Linux and Window server for share login (active directory) and Single Sign-on functionIntroduced Git to replace legacy version control for CI/CD implementationDesigned backend architecture and developed custom CMS Drupal to replace IBM operational risk management system for a continual cyclic process which includes risk assessment, risk decision making, and implementation of risk controlsDesigned and implemented business process management system for compliance certification from manual workDesigned and implemented C-Level business case submission system for financial approval from manual workDesigned and implemented department websites with org-chart for finance, risk management, governance, and compliance departmentResponsible for the entire sales/account management cycles include contract negotiation, solicitation, closing, account review

Hong Kong

Managed all aspects of an IT project, include shareholder management, solution delivery, project control and reportingManaged end-to-end delivery of one or multiple projectsPlanned and coordinated activities of IT project to ensure that goals and objectives are accomplishedPlanned and coordinate with technical team and relevant parties to prioritize tasks, implement and deploy solutions to resolve issues. Provided business project milestone and schedule Provided business development support Developed and maintained business relationship with potential and existing business partnersCollaborated business user for training workshop

Hong Kong

Develop and manage detailed project plans, include definition of milestones and deliveries to bring projects from initiation to deliveryMonitor and report on project progress, cost, risks, issues and dependencies.Support the preparation and completion of project documentation according to the approved project management guideline.Ensure overall effectiveness of assigned product and project development.Provide post launch review for SEO projects for insights to inform SEO road map and design.Conduct keyword research and segmentation to increase SEO and SEM effectiveness.Design and create dashboards to monitor and report SEO and SEM performance.Communicate clear data, analysis and actionable insights to support key SEO and SEM decisions.

Hong Kong

Setup Linux web serverDrupal module and theme developmentDrupal major version migration (drupal 5 to drupal 7)Design site architectureManage designers and developers to work in different areaHTML5, Javascript, Jquery, Ajax, MySQL developmentExperience in browser usability and cross-platform compatibilityManage functional design and technical design across the new applications development.Design and plan the development and implementation of the platformProvide innovative technology ideas and approaches on functional and technical levels.

Working on their cms website"Flying High Landing Safe" is already launchedWebsite and printing material

Wordpress cms website development, wordpress custom theme design, migrate wordpress from development to production, monthly updated and maintenance.

Drupal website development, print and website layout design, analyise user interface usability, pitching to a client and manage website development timeline.

Wordpress cms website development, wordpress custom theme design, migrate wordpress website from development to production, monthly enhancement and maintenance.

Designed calendar 2008 and photos shooting for their China factories. Designed logotype, stationery, flyers, websites and the users interface for the system. Organized the contents in the website and the users interface.

Designed Balsam Hill landing pages.

Data entry, customer services and document organization. Processed incoming and outgoing mail.

Recruited new customers in balance transfer, personal loans, credit card and ready cash. Prepared and set up banking exhibitions.

Bachelor Of Fine Arts Degree, Computer Arts With An Emphasis In New Media

Coursework in graphic design and digital production techniques

Education record

Graphic Design program Coursework in drawing lab and graphic design

Coursework, Advanced Programming; Fine Art

School, Mechanical Engineering