Venkat Vandrangi Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Highlights:• @SITA, UK: Setting up and facilitation of Agile Scrum processes, executingScrum ceremonies as per Agile Scrum methodology.• Contributed in daily Agile/ Scrum "Stand-up", Sprint Planning, Backlog Grooming, Sprint Reviews, Retrospective sessions and updating the team on status of upcoming User Stories.• Collaborated with Product Owner to develop, groom & prioritize backlog to ensure a healthy product backlog.• Led coaching for development teams through Agile transitions by developing a full understanding of the Scrum framework. .• Interacted with the clients, vendors and IT Teams to gather, define, clarify and refine requirements, guiding the architecture and design of applications/solution. • Identified project dependencies among various applications/products and mitigating the risk involving all stakeholders. • Presented governance status to internal and external stakeholders (clients) and discussing any open issues/ risks at regular frequencies.• @CIB Bank, Egypt: Involvement in defining and conducting Agile maturity assessment, to figure where the teams stand before transformation.• Conducted cultural survey to figure out current teams’ mindset.• Driven and defined of TOM (Target Operating Model) for Agile Transformation to derive future state.• Mapped existing JDs into SAFe roles, to take it forward with pilot teams.• Prepared training materials to execute the trainings across CIB IT.• Conducted various trainings across teams.

Chennai, India

• Ensured effective usage of Jira/ Confluence as single source truth• Removed impediments to the extent possible as well as coached teams within ISIT and beyond• Led, motivated and guided teams (5) for value delivery than volume & velocity; encouraged teams with Lean dependency. Well aware of team Dysfunctions, Conflicts and ways to deal with.• Supported product owners in managing customer expectations for project deliverables and managed internal stakeholder communications, resulting increase in collaboration. • Contributed to Scrum Master community of practices (COP), by name RNTBCI Agility CatalystS (RACS).• Strived relentlessly for continuous improvement with various metrics; part of OKRs, trained teams on Availability metrics (MTTR, MTBF), ATT and FTRs for production support projects. Involved in Digital Maturity Assessments• Designed & Developed a Multi Model Process & Metrics framework including Agile, Waterfall and Services metrics which are regularly shared with client leadership teams. Contributed towards increasing of DevOps culture.• Performed as Scrum Master for both product development initiatives as well as for customer projects• Maintained the Product Backlog, Sprint Backlog, Burn-Up, Burndown Charts & estimation in story points• Motivated, mentored and led talented professionals; built and motivated teams that well exceed corporate expectations• Maintained cordial relationship with clients by understanding their product requirements. Interpreted business practices and leveraged that understanding to foster a culture that embraces Agile framework values.• Cultivated true spirit of Agility and self-managing teams by having proxy Scrum Master from teams for everyday DSMs. Encouraged teams to be autonomous with Lean dependency. Passionate about coaching teams.• Followed practices from https://management30.com/ for implementing Feedback wraps, Personal Maps, Kudos cards, Delegation Boards, Moving motivators.

Chennai, Tamil Nadu, India

• Worked with teams of 50+ people involving SMI (Service Management Integration) & NNA AMO support for NNA.• Catered ITSM needs which included Incident, Problem, Change, Catalogue, Asset & Configuration, Request, Reports & Metrics, Service Levels, Availability & Continuity, Capacity and Event managements, for NNA.• Managed teams working with various vendors of NNA, involving strategic planning and team management.• Highlighted various metrics and KPIs for business-critical applications, availability, business disruption (BD) liners.• Developed relationships with external clients, organizations to assess their technology, support, and security needs.• Identified staffing needs and worked with human resources colleagues to pursue the hiring process.• Measured client satisfaction levels involving steering committees; interacted with business to understand SLAs.• Well aware of SLAs, OLAs, UCs, Availability metrics like MTTR (Mean Time To Repair), MTBF (Mean Time Between Failures).

Chennai, Tamil Nadu, India

As Scrum Master/Quality Analyst:Client: Cisco, USA (2014Jul-2015AugWorked as Scrum Master cum Quality Analyst for Cisco.Helped team to adapt Agile/Scrum way of working.Involved with team for daily standups and Sprint planning meetings.Ensured from team for effective usage of Rally tool.Ensured “Verification and Validation” is part and parcel of project.Ensured Tech M mandated quality hygienic activities like IQA audits per ISO 9K, project health tracking with RAG status and worked with team towards NCs closure.Conducted monthly steering committee meetings to delivery units on Quality aspects, with reports and metrics.

Chennai

As Quality Analyst:Client: Ford Motor Company (2013Apr-2014Jul)Involved in Quality Audits (ISO 9001 – QMS controls) and worked with delivery unit of Ford Motor company, towards NCs closure.Front runner for CMMi (Dev) Level 5 Ver 1.3 assessment for OWS (One Warranty Solutions) for Ford Motor company, as QA.Drafted Business Continuity Plan (BCP) for Ford-OWS and involved in executing mock DR (Disaster Recovery) drills, as QA.Conducted monthly steering committee meetings to delivery units on Quality aspects, with reports and metrics.

Chennai, Tamil Nadu, India

As Project Manager:Client: Nissan North America (2006Feb-2013Apr)Worked as Lead for about 2 years, before taken up as PM role.Contributed as offshore project lead for L2 production support and Application Maintenance (RTB activities). Was responsible for incidents, problems with SLAs & ATT, FTR Worked for Development, Enhancement, AMO support projects, on Mainframe, Web-based, client/server technologies.Worked at client locations (USA) for 4 years.Handled projects within triple constraints (Time, Cost & Scope).Executed Risk management for better preparedness.Well aware of ISO 9001 (QMS), 20001 (ITSM) & 27001 (ISMS).Led teams for ITIL practices for Nissan North America.Contributed towards Function Point (FP) counts and reviews.Believes employees first than customers. Well aware of various leadership styles.Follows practices from https://management30.com/Involved in RCA techniques (5Whys, Fish-bone, 80-20%).Encouraged lessons learned & best practices, KEDB.

Washington Dc-Baltimore Area

As Consultant/Programmer:Client: DMV, USA (2005Jun-2005Dec)Worked for Destiny DMV under DB2, CICS, and COBOL, Power builder environment for Department of Motor Vehicles, USA.Did application support and involved in enhancing functionalities. Involved with DB2 DBAs in performance tuning of queries.

Bangalore Urban, Karnataka, India

As Team Lead:Client: IBM USA (2003Jul-2005Jun)Worked under COBOL, JCL, DB2, VSAM, DFSORT, OS/390, IBM S/390 environment, for IBM US data warehousing applications.Majorly worked with offshore teams for AMO support.Extensively involved in DB2 performance tuning, using EXPLAIN and PLAN table (Mainframes).

Bangalore Urban, Karnataka, India

As Team Member/Lead:Client: AT&T USA (2000Nov-2003Jul)Majorly worked with offshore teams for AMO support, for telecom major AT&T, under mainframes platform.Supported various applications like WATS/SOP (Ordering), SSIRS (Switching & Routing).Contributed for NPA splits, Reporting to business.