As a Retail Banking NSP at Zenith Bank, I provide excellent customer service and manage the daily operations of the branch. I have a BSc in Business Science from the University of Energy and Natural Resources, where I studied Resource Enterprise and Entrepreneurship. I have been working in the banking sector for a year, and I have developed skills in customer service management, service quality, customer experience, and financial literacy. I am passionate about helping customers achieve their financial goals and creating a positive and inclusive banking environment. I am always eager to learn new things and improve my competencies.