Vera C. Email and Phone Number

Healthcare Consulting Manager As a registered nurse and nurse practitioner, I encountered the roadblocks and obstacles patients face in the healthcare system. I recognized how redundancies and time-consuming, inefficient processes hindered the provision of quality care, driving my desire to refine processes on a larger scale. I decided to pursue an MBA to strengthen my business skills and turned my focus to identifying the root causes of those problems and devising and implementing best-fit solutions to eliminate them.My extensive healthcare system insight stems from a diverse background, including day-to-day and trauma/emergency care delivery; hospital management; community healthcare operations; and backend claims adjudication logic and IT product development. By leveraging my end-to-end healthcare delivery system knowledge, I uncover improvement opportunities and understand the intersection between planning and execution—balancing innovation and business value with real-world application.In a consultant role, as the single source of information, I take pride in maintaining subject-matter expertise in my field. While contributing to strategic direction, transformational change, and sustainable improvement, I ensure optimal resource use to maximize ROI and positive bottom-line impact. By combining my passion for continual learning, improvement, and growth with an ability to quickly adapt to changing industry priorities and regulations, I have an edge that translates into the delivery of expectation-exceeding results.Feel free to connect; I welcome a conversation to discuss your organization’s unique needs and how I can partner with you to customize products and services to achieve your business goals. Expertise: Future state journey and KPI mapping; functional impact analysis; gap analysis; project management; medical device best practices/regulations; market research; CRM; Salesforce Service Cloud, Certified Scrum Master