Vera Costa Email & Phone Number

Barcelona, Catalonia, Spain

Lisboa, Portugal

Managing projects being implemented in the city of Lisbon, related to the four main pillars:- Energy efficiency;- Renewable energy adoption;- Energy poverty eradication, - Support for members and citizens in identifying and implementing solutions related to energy efficiency.

Lisbon, Portugal

Cleanwatts: June 2023 - Sept.2023Business Analyst - Renewable Energy sector- Gathering, validating and specifying business requirements for software solution to operationalize flexibility in the energy sector. - Detailing of user stories with the functional specifications of the software solution. Internal Project: Mar.2023 - May 2023Updating the user guide documentation of an HR application for the consulting industry:- Direct contact with FE and BE developers to get the understanding of how the application works;- Review, structure and document the app’s user guide;- Elaborate step-by-step guides with screenshots and descriptions of the application’s functionalities.Hiscox: Nov. 2021 - Feb. 2023Implementation of digital transformation project for Insurance company:- Configuration of software (SmartComm) to ensure the businessrequirements are applied in the automatic generation of documents/emails.-Alignment with functional teams, to ensure the business rules are correctlyapplied on the configuration. Alignment with system testers and correctionof bugs on the software.

Oeiras, Lisbon, Portugal

- Application Management Services:Providing 2nd line support for financial software, doing incident triage, troubleshooting and documentation of changes, incidents and problems according with the ITIL framework. - Service Level ManagementManagement of transition of AMS services' supplier, doing project planning and KPI's analysis.

Barcelona Area, Spain

- Coordination of research & innovation projects related with the energy transition.- Implementation of pilot projects in the electric distribution grid, under h2020 program.- Elaboration of proposals, internal innovation facilitation activities.

Madrid Area, Spain | Heilbronn, Germany

Implementation of SAP TM for great distribution leader:‐ Applied test cases, investigated bugs to identify root cause, communicated diagnosis and issues to technical team. PMO:‐ Used various project managment tools (Excel, JIRA) to build weekly reports on the work of 30 Novigo consultants. Conducted interviews to gather data, tracked actual work hours and invoicing.Internal Project (2 months): - Development of time tracking tool to monitor projects’ resource consumption. - Helped identify needs, functionalities and document business requirements.- Collaborated with a full-stack developer based in India to make sure business requirements were translated into technical requirements and reflected in the technology.

Maputo, Mozambique

Conducted business development activities for a solution that allows off-grid villages to rent a photovoltaic panel and have their community benefit from the use of electricity to boost their commercial activities. - Conducted research to identify potential clients among NGOs and local organizations.- Led product demos along with local colleague speaking native language.- Formalized contracts and delivered product.- Identified maintenance needs and oversaw maintenance processes during weekly or bi-weekly visits to clients.Managed communication with virtual management team based in Lisbon.

Instituto Superior Técnico

Part of the students team who did the management of the laboratory. Performed tasks as stocks management and printing/ plotting services.

Instituto Superior Técnico

Responsible for the recreational and sports activities of the NEEA.

Instituto Superior Técnico

Part of the team who organized three days of conferences with topics with relevance for environmental engineering students.

1St Year Of Msc., Renewable Energy Engineering

Relevant Coursework - Energy Management, Renewable Energies and Decentralized Production, Offshore Wind Energy.

2Nd Year Of Msc., Renewable Energy Engineering

Relevant coursework – Energy Policies, MSc. thesis in Economics of PV System with Battery Storage

Summer School - Business Management & Entrepreneurship, Entrepreneurial And Small Business Operations

Course about business model generation, taught as part of an international class. Relevant coursework: finance fundamentals.

Eit Digital Summer School, Smart Energy Systems

Activities and Societies: Liberalized energy markets, energy storage, smart grids, business model creationTwo weeks Summer School.

Bachelor'S Degree, Environmental Engineering

Generic engineering classes: Chemistry, algebra, calculus, thermodynamics, mass transfer, programming (Matlab, Fortran) Specialized.