Vera E Email & Phone Number

Lagos

• 1)Procurement Related Function
• Assist the Operations team/Project manager members in the requirements gathering exercise for the purpose of completing the Procurement Application Form;
• Verification of the Procurement Application Form to ensure that all the necessary requirements (such as, detailed SOW/Service description, BOQ) are attached to the form (soft copies inclusive);
• Maintenance and Updating the Purchase Requisition trackers for follow-up purpose;
• Assist the procurement… Show more 1)Procurement Related Function
• Assist the procurement team in sending the request for quotation (RFQ) to suppliers;

Apapa

• SKILLS
• Executive Team leadership
• Stock and Inventory report generation
• Sales Management
• Shop Management
• Staff training and Development

Lagos

• Call Centre Manager (2011)Worked directly with the Customer Care Head of Special Project on all call centre Operations: Managing over 100 people, delivering procedures for Total Quality Service via various multi-media.
• Review the unit operational processes to increase productivity in the call centre.
• Ensure adequate headcount to meet agreed Service level agreement.
• Ensure a minimum of 90% first call Resolution on the desk.
• Coordinate team reports and statistics
• Develop monthly and quarterly appraisals and assessment.

B.Sc(Ed), Educationalmanagement/Economics

Bachelor'S Degree, Educational Management/Economics, 2.2

Activities and Societies: Volleyball,swimming,socialising.