Vera Karpova Email & Phone Number

Sydney, Nsw, Au

Москва, Москва, Россия

Sydney, Australia

During my employment as Senior Quality Engineer for Atlassian JIRA Service Desk, I worked cross-functionally with the Product Manager, Deployment, Development and support teams to find and implement the best solutions to improve quality of the product while improving development speed. My duty was to Implement shift left testing approach in development teams.Highlights:- I served as a subject matter expert for testing best practices (both white box and black box testing), monitoring strategy, and product functionality. - Maintained expert level of understanding of test methodologies, best practices, tools and mentored and trained developers.- Continually looked at technology space while bringing innovation into test methodologies and strategies related to all types of testing.- Worked with developers on difficult support cases and helped make a decision on when and how to fix them.- Operated on cross-team and cross-product levels to analyse and mitigate risks within product integration points.- Introduced new functionality technical design sparrings and defined new functionality delivery process to identify risks within different aspects of product delivery cycle (performance, product dependencies, APIs, permissions etc.).- Set up a process of bug analysis and integrated gathered information into a monitoring system to continuously inform the team about an amount of and a priority of issues found, as well as about most impactful issues.- Collaborated with and trained developers on the best testing strategies during the development cycle: usability, accessibility, performance, contract testing, automation test coverage, etc.- Increased product knowledge among the development team by running product functionality workshops.

Sydney, Australia

During my employment as Quality Engineer for Atlassian JIRA, I worked cross-functionally with the Product Manager, Deployment, Development and support teams to find and implement the best solutions to improve the quality of the product while improving development speed. Implemented shift left testing approach in development teams.Highlights:- Conducted workshops for the team to assess risks and helped the product managers and the development team in making decisions about software delivery.- Coached and educated developers on testing methodologies and techniques to enable them to test their code better.- Assisted and helped a team of 10-12 developers in the generation of an optimal test plan to test their code across the supported platforms.- Triaged bugs for multiple products.- Engaged in white box testing techniques like code review and test automation review.- Set up test environments and generated test data.- Identified and collected quality and development metrics.- Analysed quality trends based on the metrics and introduced innovative strategies toincrease software quality and also speed up the software delivery.- Conducted customer interview along with the design team and liaised with the productmanagers to incorporate the customer feedback into the product roadmap.- Collaborated with the support team in preparing the support readiness plan for theupcoming release.- Performed root cause analysis and shared the lessons learnt with the QA and development team thereby improving the QA process across the organisation.- Run the retrospective sessions for the teams at the end of the sprint and set goals forimplementation of action items.- Improved existing and created new automated tests, both functional and unit to increase test coverage and decrease the amount of flaky tests.- I have a strong understanding of the test pyramid which helped to define the right balance of automated tests to take care of system/integration/regression testing.

Brisbane, Australia

During my employment as a QA Engineer I was responsible for QA and UX expertise in new customer acquisition projects, such as Car, Home, Travel Insurance Online Quote Engines.I was all-round responsible for testing PayPal Integration, Mobile Car Insurance Quote Engine and Retrieve Quote application from initial feature description to production release.Highlights:- Performed functional testing on component, integration, system and user acceptance levels- Created test-automation framework (Selenium Webdriver + TestNG + Java) and started to integrate test-automation to product testing cycles- Performed specification review to prevent issues before the development has been started- Created large test data sets using equivalence classes approach for data­-driven testing - Coordinated cross-business testing processes and team utilising JIRA dashboards and Confluence dynamic pages- Took part in creating dynamic prototypes to help the team to visualise the project and speed up development process- Took part in creating dynamic elements library for fully functional prototype development to enable other employees in the company to participate in prototyping on-the-fly without the need to learn the tool.- Took part in developing and supporting initiative to structure and speed up feedback from call-centre support operators using Confluence templates and dynamic pagesMy daily responsibilities also included:- Functional pre- and post-go-live testing of weekly updates for Car, Home, Travel Insurance Quote Engines- Developing test strategy, creating test plan, test cases and user stories- Functional testing of A/B experiments- Brochureware mobile responsive website testing - Testing of email platform with exact customer targeting for marketing campaigns - Feedback analysis to identify post-go-live issues

Moscow, Russian Federation

During my employment I played Test Lead role in development of web browser Amigo from scratch. Amigo is Chromium based internet browser integrated with popular social networks.First public version was developed and successfully launched in the 6 months period. After that it was supported with fully tested updates once a month.Highlights:- Managed crowd-testing cycle to collect end-user feedback. This initiative helped to find UX issues and issues with rare test configurations before public release- In collaboration with Information Security team performed vulnerability assessment before public release- Integrated performance testing routine using open source benchmark tools in every testing cycleI have also:- Developed test strategy, created test plans, test cases and user stories- Managed and performed functional testing life cycles: smoke, exploratory, regression, acceptance, integration, system- Maintained test environment based on selected test configurations- Mentored in-office full-time and outsource part-time QA Engineers

Moscow, Russian Federation

During my employment I worked as a QA engineer then Senior QA engineer for full featured online tickets search/booking and trip planning service - Yandex.Transport(ru).What I have done:- Using equivalence classes approach created large data sets to test third-party dependent functionality- Managed crowd-testing process for end-user feedback collection- Managed usability testing process in collaboration with Usability Lab team- Developed and maintained a comprehensive automated test set for multi­-platform multi­-browser regression testing;- Provided guidance for Load Testing team based on end-user behaviour statistics- Mentored and supervised a team of outsource test analysts- Developed test strategy taking into account risks, time constraints and other factors- Identified potential quality risks of new features- Performed all-round functional testing

Novosibirsk Region, Russian Federation

During my employment with Bit Studios I maintained full testing cycle for company’s web projects including:- Content Management System and web projects built on it;- Customer self-services portal for one of the USA mobile network operator;- Some e-commerce B2B and B2C solutions;My key duties and responsibilities were:- Developing test plans, test cases, check lists - Maintaining manual functional testing using the following methods and technics: exploratory testing, regression testing, smoke testing, UAT.- Carrying out regression testing with use of automated test software applications (Selenium IDE);- Documenting the results of test execution in defect reports and related documentation;