Vera Mitic Email & Phone Number

Brookville, Indiana, United States

Supervised the QA Lab and manufacturing process including scheduling QA Lab employees, create, contribute, participate, and improve Quality Key Performance Indicators (KPIs), ownership of the quality system, and continued improvements to the plan. Ensure compliance with Manufacturing Practices and QMS as aligned across multiple facilities.Oversee quality review and approval for final product release for record compliance, facilities compliance, and associated equipment.Managed customer quality requirements, inquires/questions, or issues, as the front-line interface.Managed Quality issue diagnoses, root-cause analysis with FA and other groups as hands-on contributors for the assigned customer accounts.Works closely with R&D, plant management, production teams, and EHS to ensure overall quality and safety of products produced and distributed work with internal functional areas to establish, measure and maintain quality performance, establish objectives, and execute to those objectives.Maintains a compliant ISO 9001 QMS at the plant and executes other routine KPI tracking

Gary Works, Indiana

• Managing the Etch Lab: scheduling and paying employees; ensuring safe work practice; regular maintenance of equipment (Established regular PM practice on key equipment); ensuring that all required testing is done according to SOP and in a timely manner.Analysis of process and product data • Quality audits and management of the quality systemDevelop and review various quality reports Daily audits to ensure operation is running within defined operation/quality parameterAs a Quality Assurance Engineer II, my responsibilities also included:• Participating in cost saving and process improvement projects• Taking corrective actions to improve the process performance and increase the yield, during casting process.• Participating in making new steel grades trials (AHSS steel, HSLA steel grades)• Participating in new mold flux trials.• Implementing DSR practice in steel casting process.• Performing Internal Audits across US Steel, Gary Works, as a team member.• Implementing Lean Culture – Carnegie Way

Gary, Indiana, United States

I was responsible for:• Managing all plant QMS and audit activities: Establishing procedures to ensure process-based approach and compliance to ISO 9001:2015, facilitating Risk based Management, performing product and process data review and analysis. • Managing customer complaints; ensuring excellent communication and drive analysis and corrective action in a timely manner applying basic problem solving & root cause analysis tools.• Supporting manufacturing in establishing, monitoring and improving product and process.• Responsible for leading, developing, coaching and evaluating Quality Team. Applied Quality, Lean, and Data Analysis technical skills to improve quality performance. • Reporting out on key performance indicators (KPIs) and droving actions to continuously improve those KPIs. (#Complaints, Complaints Management, Product consistency, Internal Non-conformity)In this roll I worked on few major projects such as: • Ladle lip cast problem solving (working together with Production facility and Research Department in order to solve the problem and improve material quality, resulting in 65000$ savings)• Develop Risk Management assessment (the example was used across the Company as a reference) • Established Training requirements documents for each job position.• Harbison Walker Business System – Implementing Lean Culture

Serbia

As a Coordinator for Refractory I was responsible for managing:• Refractory material installation and repair projects expanding lifetime of equipment (starting from planning and budgeting, through material installation, finishing with preheating and put the vessel back in operation)• Ordering, delivery and stocking material• Creating score cards for suppliers based on quality, stability, reliability, material delivery and installation, cost savings • Data analyzing for testing, quality, equipment stability, reliability and availability• Trials and testing with new suppliers (in order to improve quality and reduce cost) • Improving operational and maintenance practices for all refractory vessels on the Plant level, starting with Iron making production and Sinter Plant, Steel making and casting, including Hot strip mill and Cold rolling mill• Investigating and implementing of new technologies and materials to update facilities supporting equipment to aid in better operations and failures to prevent future occurrences and to meet company’s expectations and needs

Serbia

• Job organization for 45 employees and 4 shift mangers• Safety and Operational management• Developed and implemented job safety procedures and standard operating procedures to ensure repeatability and best practices are performed• Planning and providing all necessary tools, supplies and refractory materials to ensure stable, continuous production• Working closely with Maintenance Department to provide equipment availability and reliability • Maintained and monitor employees training programs. • Motivate and teach subordinates system capabilities and enhanced the confidence in the trainees to perform operational tasks while conveying the company vision as it pertains to their position• Performed 5S tasks to maintain an area free of safety hazards, and reduce waste

Serbia

• Job organization for 20 employees and one shift manager• Safety and Operational management• Managing all activities necessary to ensure availability of cast floor and Hot metal• Refractory material Budget planning, ordering and Inventory management for Iron Production Division• Developed and implemented job safety procedures and standard operating procedures to ensure repeatability and best practices are performed• Maintained and monitor employees training programs. • Teaching and motivating employees to perform accordingly to companies visions

Master Of Science - Ms, M.Sc Chemistry For Research And Development

Master Of Science (M.Sc.), Chemical Engineering