Vera Anselmo

Vera Anselmo Email and Phone Number

Senior Manager of Global IT Processes and Service Management @ HAVI Supply Chain TechHUB
Lisbon, Portugal
Vera Anselmo's Location
Lisbon, Lisbon, Portugal, Portugal
Vera Anselmo's Contact Details

Vera Anselmo work email

Vera Anselmo personal email

About Vera Anselmo

Innovative and Management oriented IT professional with more than several years of experience supporting IT in multinational companies. Solid expertise in ITIL, Service Desk, Service Management, incident Major Incident & problem resolution, customer support, SLA development and process optimization gained through global projects. Highly effective interpersonal skills that fosters cross-functional relationships at all levels while fostering collaboration to deliver results on time and within budget. Excellent written, verbal and presentation abilities used in creating presentations and reports for senior executives

Vera Anselmo's Current Company Details
HAVI Supply Chain TechHUB

Havi Supply Chain Techhub

View
Senior Manager of Global IT Processes and Service Management
Lisbon, Portugal
Website:
havigs.com
Employees:
3683
Vera Anselmo Work Experience Details
  • Havi Supply Chain Techhub
    Senior Manager Of Global It Processes And Service Management
    Havi Supply Chain Techhub
    Lisbon, Portugal
  • Havi Supply Chain Techhub
    Head Of Global It Processes & Service Management
    Havi Supply Chain Techhub May 2024 - Present
  • Margem Sul Crossfit
    Crossfit Coach Ocf-L1
    Margem Sul Crossfit Feb 2024 - Present
  • Margem Sul Crossfit
    Hyrox Coach
    Margem Sul Crossfit Sep 2023 - Present
  • Margem Sul Crossfit
    Business Owner
    Margem Sul Crossfit May 2023 - Present
  • Nokia
    It Do User Experience - It Global Process Owner & Critical Incident Management Lead
    Nokia Feb 2020 - May 2024
    Espoo, Southern Finland, Fi
  • Fujitsu Portugal
    Itsm - Global Critical Incident & Problem Manager / Regional Incident & Mim Sme
    Fujitsu Portugal Oct 2018 - Jan 2020
    Lisboa, Pt
  • Fujitsu Portugal
    Itsm - Problem Manager
    Fujitsu Portugal Jan 2018 - Jan 2020
    Lisboa, Pt
  • Fujitsu Portugal
    Itil Process Controller - Critical Incident Management
    Fujitsu Portugal Jan 2016 - Jan 2018
    Lisboa, Pt
  • Fujitsu Portugal
    Service Desk Agent
    Fujitsu Portugal Jul 2007 - Jan 2016
    Lisboa, Pt
  • Novabase
    Técnica De Help-Desk
    Novabase Nov 2005 - Sep 2007
    Lisbon, Lisboa, Pt
  • Vodafone
    Assistente De Apoio Ao Cliente De Call-Center (Inbound)
    Vodafone Nov 2004 - Nov 2005
    London, Gb

Vera Anselmo Skills

Itil Active Directory Sistemas Operacionais Tcp/ip Microsoft Office Critical Incident Stress Management Servidor Windows Web Services Call Centers Lotus Notes Servidores Atendimento Ao Cliente Problem Management Incident Management Spanish Scrum Major Incident Management Customer Service Management It Service Management Stress Management Service Desk Technical Support Itil Process Team Management Service Improvement Bmc Remedy Ticketing System Servicenow Incident Handling Incident Reporting Service Level Management Service Delivery

Vera Anselmo Education Details

  • Escola Profissional Magestil
    Escola Profissional Magestil
    Design De Moda
  • Escola Secundária Da Lourinhã
    Escola Secundária Da Lourinhã
    Economia

Frequently Asked Questions about Vera Anselmo

What company does Vera Anselmo work for?

Vera Anselmo works for Havi Supply Chain Techhub

What is Vera Anselmo's role at the current company?

Vera Anselmo's current role is Senior Manager of Global IT Processes and Service Management.

What is Vera Anselmo's email address?

Vera Anselmo's email address is ve****@****ail.com

What schools did Vera Anselmo attend?

Vera Anselmo attended Escola Profissional Magestil, Escola Secundária Da Lourinhã.

What are some of Vera Anselmo's interests?

Vera Anselmo has interest in Gosto Por Cinema, Gosto Por Leitura, Gosto Pelas Novas Tecnologias, Human Rights, Animal Welfare, Gosto Por Música.

What skills is Vera Anselmo known for?

Vera Anselmo has skills like Itil, Active Directory, Sistemas Operacionais, Tcp/ip, Microsoft Office, Critical Incident Stress Management, Servidor Windows, Web Services, Call Centers, Lotus Notes, Servidores, Atendimento Ao Cliente.

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