Vera A. Valentiné Email & Phone Number

Los Angeles, Ca, Us

Glendora, California, United States

Oversee and facilitate high volumes of international and domestic corporate and consumer wire transfers. Transfers are completed efficiently, prioritizing particular items to meet early deadlines without sacrificing accuracy. Prevent potential losses by identifying suspicious transfers. Assure all wires are within compliance.Maintain detailed records of ACH returns, bank-to-bank NOCs, Check exceptions and OFAC hits in accordance with state and federal regulatory requirements, ensuring easy access for audits or inquiries.Receive, review and pay all vendor and expense invoices in a timely manner. Review dormancy and escheatment reports and properly process escheatment reporting based on state regulation and deadlines. Establish and support strong relationships with consumer and corporate members, assuring their transfers and other financial inquiries and needs are met with brisk and accurate answers.Review and balance the credit union's GL ledgers when there are outstanding postings, coordinating with other departments to insure any outages or outstanding items are swiftly remedied

Rosemead, Ca

● Process and verify high volumes of domestic and international business wires using the FED and Swift systems. Assure all information has been entered correctly before completing wires. ● Co-ordinate support and communication to other departments, branches, and external banks; sort through incoming inquiries and reply appropriately and in a timely manner.● Maintain confidentiality and implement policy while reviewing fraud investigations, Reg-E Claims, customer records, and case requests. Resolve pending / outstanding cases efficiently. Open and assign 35+ cases daily for customer inquiries. ● Balance and reconcile bank G/L accounts; analyze GL transaction list and assign outstanding items based on department. ● Prepare and process high volumes of foreign currency wires for both business and consumer customers under crucial deadlines.● Facilitate unique transfer templates tailored to repeat customers to reduce time spent entering international wires.

Walnut, Ca

● Review accounting activities such as preparing expense reports, purchase orders, and invoices each week. Schedule and guided delivery appointments.● Examine 300+ orders received daily, verify addresses, record data, and print shipping labels in a fast paced manner to fulfill customer orders.● Communicate with retail staff to verify 300+ purchase orders daily before scheduled pick up. ● Collaborate with warehouse staff to verify batch order computations by comparing them to physical orders and resolved errors while prioritizing the workload.● Trained 3+ temps order verification to decrease time spent processing and evaluating purchase orders.

Irwindale, Ca

● Addressed customer concerns by answering telephones to provide information to callers and take messages. ● Presented services to customers such guidance, recreation information, and storage.