Vera Didur

Vera Didur Email and Phone Number

Customer Success Manager at Adit @ Adit
Vera Didur's Location
San Diego, California, United States, United States
Vera Didur's Contact Details

Vera Didur personal email

Vera Didur phone numbers

About Vera Didur

Dynamic leader with 10 years of experience managing customer accounts, projects, and data, includingstreamlining and automating processes and synthesizing complex information to develop actionableworkflows. Demonstrated success creating SOPs to increase profits, improve team efficiency, and provideexceptional customer support. Problem solver with strong cross-functional collaboration and negotiationskills. Core and technical competencies include:Sales Administration | Portfolio Management | Customer Retention | Project Management | NeedsAssessments Customer Support | Contract Management | SOP Development | Regulatory Compliance |Process Improvement Employee Leadership, Development & Training | Vendor Management | Microsoft Office | Salesforce | NetSuite

Vera Didur's Current Company Details
Adit

Adit

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Customer Success Manager at Adit
Vera Didur Work Experience Details
  • Adit
    Customer Success Manager
    Adit Feb 2021 - Present
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  • Shore Solutions - Ensuring Our Heroes Are Always Mission Ready!
    Contract And Data Manager
    Shore Solutions - Ensuring Our Heroes Are Always Mission Ready! Oct 2019 - Oct 2020
    • Developed workflows to ensure data uniformity across internal ERP system and contract channels. Implemented AI data platform to automate updates and save hundreds of hours in manual input, thereby reducing inconsistencies, decreasing wrong orders/returns, increasing customer satisfaction, and maximizing profits.• Created and implemented standard operating procedures related to contract modifications, driving profit margins and confirming compliance with strict government regulations. - Conducted in-person/virtual training for teams of up to 15 to ensure contract compliance.
  • Shore Solutions - Ensuring Our Heroes Are Always Mission Ready!
    Project Manager
    Shore Solutions - Ensuring Our Heroes Are Always Mission Ready! Jul 2018 - Oct 2019
    • Oversaw NetSuite deployment, including developing project scope, managing data transfer, and optimizing workflow. Conducted training sessions for 20 employees and provided ongoing user support.
  • Shore Solutions - A Business Without Boundaries
    Sales Support Supervisor
    Shore Solutions - A Business Without Boundaries Jul 2017 - Oct 2019
    • Created and optimized SOPs for sales and sales support, enhancing processes related to data entry, quote creation, and order processing for 3 separate platforms.• Automated reports in NetSuite to transmit sales to GSA, minimizing errors and saving manual entry time.• Programmed task workflows to minimize manual tasking among departments.• Created customized forms in NetSuite for various order types to minimize manual data entry.
  • U.S. Air Filtration
    Purchasing Manager
    U.S. Air Filtration Jun 2012 - Jul 2017
    • Implemented purchasing process that contributed to 30% increase in profits over 2 years. Created calculator to automate costing process and shorten turnaround time to customer and negotiated costs with vendors.
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  • Us Air Filtration
    Account Manager
    Us Air Filtration Oct 2010 - Jun 2013
    Temecula, Ca
    • Managed portfolio of ~600 clients, drawing on extensive product knowledge to align products with customer needs.• Collaborated cross-functionally with other departments to ensure successful product delivery
  • Fanbox
    Human Capital Recruiter
    Fanbox Apr 2009 - Mar 2010
    Greater San Diego Area
    • Hired on-demand positions (technical and non-technical) for a fast paced startup company.• Consistently met and exceeded hiring goals for a variety of technical and nontechnical positions.

Vera Didur Skills

Management Sales Leadership Account Management Technical Recruiting Start Ups Sales Process Customer Service Negotiation Talent Acquisition New Business Development Sales Management Cold Calling Strategic Planning Recruiting Salesforce.com Sourcing Lead Generation Manufacturing Internet Recruiting Applicant Tracking Systems Business Development Vendor Management Sales Operations Project Management Enterprise Resource Planning Electronic Data Interchange Hiring Research Business Process Improvement Erp Software Erp Implementations Customer Relationship Management Microsoft Office Netsuite

Vera Didur Education Details

Frequently Asked Questions about Vera Didur

What company does Vera Didur work for?

Vera Didur works for Adit

What is Vera Didur's role at the current company?

Vera Didur's current role is Customer Success Manager at Adit.

What is Vera Didur's email address?

Vera Didur's email address is ve****@****ail.com

What is Vera Didur's direct phone number?

Vera Didur's direct phone number is +195158*****

What schools did Vera Didur attend?

Vera Didur attended Uc Santa Barbara.

What are some of Vera Didur's interests?

Vera Didur has interest in Audiobook Lover, Hip Hop Dancer, Economic Empowerment, Education, Wilderness Enthusiast, Science And Technology, Amateur Knitter, Podcast Junkie.

What skills is Vera Didur known for?

Vera Didur has skills like Management, Sales, Leadership, Account Management, Technical Recruiting, Start Ups, Sales Process, Customer Service, Negotiation, Talent Acquisition, New Business Development, Sales Management.

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