Vera Frohn-Kruithof Email & Phone Number

Amsterdam, Nl

The Digital Operational Resilience Act (DORA) is a EU regulation aimed at strengthening the cyber security of financial entities such as banks, insurance companies and investment firms and making sure that the financial sector in Europe is able to stay resilient in the event of a severe operational disruption. https://www.eiopa.europa.eu/digital-operational-resilience-act-dora_en

Amsterdam, Nl

Leading complex transformation program at the intersection of business and IT on the topic of financial crime. Aligning organizational goals with technology to maximize efficiency and profitability. Ensuring compliance with relevant regulatory requirements, data security protocols, and industry standards.

Amsterdam, Noord-Holland, Nl

♦ Direct and guide activities of large-scale cross-functional complex improvement programs consisting of multiple and interdependent projects executed by transforming and performing organizations and/or staff, to contribute to the program’s delivery of its intended benefits and the organization’s strategy♦ Gaining agreements on and achieving program goals and objectives, balancing and managing the program scope (including requirements), schedule, budget, quality, resources and risks ♦ Building partnerships with the program’s stakeholders (both internal and external), leverage them to achieve organizational goals, and influence their opinions to negotiate effective solutions ♦ Monitoring program and project activities, proactively assessing and responding to risks ♦ Effectively engage with and report to executive management𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨● Introduced 30 end-to-end processes to foster standard ways of working and compliance● Created a single, globally integrated org design and blueprint, coupled with a harmonized job catalogue● Exceeded change adoption targets with a sustain score of 88% and a change engagement score of 3.9

Amsterdam, Noord-Holland, Nl

♦ Defining and validating a process that represents voice of customer, business, markets,functions, countries, regulators, and other key stakeholders using BPMN standard♦ Deploying processes & tools to Quality Management Systems in markets, businesses, and clusters♦ Responsible for all change management and business go-live readiness♦ Managing quality and regulatory compliance in all aspects♦ Provide clear guidance, business objectives and requirements for IT solutions, ensuring process is accurately reflected in software investments, providing approvals needed at each Quality gate♦ Participate as key player in the software validation process for automation of quality system related processes, developing testing scenarios as part of UAT and validation 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨● €700M > €1B – increased D2B order intake from 2019 to 2022● €65M > €157M – grew D2C revenue from 2019 to 2022● €2.7M – achieved cost-efficiencies

Amsterdam, Noord-Holland, Nl

♦ Manage and plan complex projects E2E to effectively launch global propositions♦ International stakeholder management of I&D, Design, F&A, business, marketing and markets♦ Asses potential risks and develop mitigation strategies♦ Report out to business management

Amsterdam, Noord-Holland, Nl

♦ Production & project management of all marketing material, incl budget responsibility♦ Develop project scopes and objectives, involving all relevant stakeholders♦ Ensure all projects are delivered on-time, within scope and budget and of quality

New York, Us

London, Gb

Executive Mba, Leadership

Business & It Engineering

Bachelor Of Arts - Ba, Production Management

Bachelor Of Applied Science - Basc, Broadcast Journalism, Media & Communication