Laura Vera Email & Phone Number

San Diego Metropolitan Area

● Managed weekly payroll processing for TPPS employees and processed weekly/biweekly payroll for various clients using different payroll software.● Reported weekly certified payroll on the required websites such as DIR, LCPTracker, and Prims on clients’ behalf.● Reviewed all contracts to ensure compliance and created spreadsheets for each new job with Prime requirements.● Prepared monthly CAC and WECA invoices and submitted them to clients to process payments on time.● Performed I-9 audits for various clients, including an audit for a company with over 3000 employees.● Ensured 100% customer satisfaction by providing exceptional internal/external customer service and resolved any arising issues promptly.● Prepared weekly reports and monthly updates for clients, including subcontractors’ compliance.Scheduled and Used Microsoft Teams and Zoom for internal/external communication, including meetings.

San Diego Metropolitan Area

● Coordinated the college internship program by scheduling appropriate classes for students using CampusVue software and maintained all student documentations. ● Assisted the Director of the Clinic Services with duties as needed, including developing, improving, and implementing clinic processes and procedures. ● Processed biweekly supervisors and office employees payroll, including sick time and vacation requests.

Greater San Diego Area

● Responsible for performing HR and Payroll duties, including payroll processing, Leave of Absence, Benefits administration, new hire and on-boarding process, employment law compliance, and policy implementation.● Performed benefits administration, including leave of absence, reporting changes, reconciling invoices, processing and tracking employee leave requests, communicating benefits information to employees, coordinating and processing monthly and annual benefits enrollment. ● Coordinated and processed monthly and annual benefits enrollment, Workers’ Compensation, and ergonomic inquiries. ● Conducted new hire and on-boarding orientation including, review of benefits, employee handbook, timekeeping policies.● Processed semi-monthly payroll for non-exempt and exempt employees, created and audited completed payroll reports regularly.● Responsible for creating documentation for employee status changes, LOA, new hire, and separations to ensure compliance.● Processed and responded to all VOEs, EDD, and garnishments inquiries promptly and filed completed forms as per company guidelines.

Greater San Diego Area

● Performed: audits, invoice reconciliation, research multi-state benefit laws, maintenance of personnel files, and general administrative support to the Human Resources and Payroll departments.● Coordinated the company's I-9 and E-Verify compliance by auditing all employee files, including new hire and termination documents.● Responded and processed EDD employer forms, employee status request inquiries on time, and followed-up when answers were not immediately available.

Greater San Diego Area

● Responsible for a variety of technical and specialized duties in support of the Human Resources Department, including the successful completion of rolling out new policies and procedures, such as the Employee Handbook, Code of Ethics, and a new timekeeping system.● Assisted and helped all employees, union employees on HR matters, including benefits administration, payroll processing, recruiting, and company policy interpretation. ● Conducted weekly new employee new hire and on-boarding orientations including, collecting all necessary documents and benefits enrollment forms. ● Partnered and coordinated with managers, accounting, and payroll departments to processed all personnel changes, promotions, separations, terminations, and pay increases every week.● Fostered a teamwork open-door environment by encouraging positive dialogue across the organization.● Assisted in the interview process, coordinated interviews, and completed reference and background checks of up to 15 candidates a month.● Coordinated and managed all employee benefits, benefits resources, and enrollment assistance, including medical, dental vision, life, short and long-term disability, and COBRA.● Performed and assisted with audits (I-9, medical/dental dependents eligibility, Unemployment Insurance, etc.).● Administered the performance appraisal system by sending out due notices, maintaining spreadsheets, and logging yearly completed performance appraisals.● Partnered with managers and posted approved vacancies in the newspaper and company's online site.● Coordinated all benefits annual events with carriers/vendors for Annual Health Fair and the Red Cross Blood Drive.

San Diego Metropolitan Area

● Ensured 100% internal and external customer satisfaction by providing exceptional customer service.● Opened and closed registers, made daily deposits, performed general clerical and data entry to ensure compliance.● Conducted audits and balanced the vaults to guaranteed proper procedures were followed by all employees.● Enhanced; all customer relationships by handling and resolving employees, customer, and vendor issues. Including credit card purchases, returns, delivery, and shipping questions on time.

San Diego Metropolitan Area

● Managed a wide range of HR functions, including benefits, leave of absence, payroll, workers compensation, employee training, and development programs.● Processed benefits enrollment, LOA, all new-hire/onboarding orientation, terminations, and payroll processing, ensuring 100% compliance with various laws and regulatory mandates (ADA, EEO, FMLA, OSHA, EDD).● Managed the hiring cycle including, background, drug screening, and reference checks, collecting all required new hire documents and forms by created spreadsheets to improved accuracy and compliance.● Handled the day-to-day HR questions, including employee benefits, vacation, sick time, and elevated any employee relations inquiries to the HR manager as needed. ● Coordinated and managed all employee benefits, including enrollment assistance for medical, dental vision, life, long-term disability, 401K, and COBRA for new, current, and former employees.● Managed and processed employee e-cards, LOA, payroll, and commission adjustments, by running weekly reports. Reporting discrepancies to the HR Manager, department managers and helping employees make any timekeeping corrections before submitting e-cards to the payroll department.● Processed and maintained all employee and timekeeping files to ensure company compliance. The department achieved 100% compliance for six years in a row on our yearly corporate audit. ● Filed worker’s compensation claims, accident reports, and conducted follow-ups with all parties involved.● Throughout my tenure at NM received external and internal notes, letters, and awards for customer service, including EOM and NM Best.

Computerized Office & Accounting Specialist Certificate

Human Resources Management Program

Human Resources Certification.