With over 17 years of experience in the digital space, I am a seasoned eCommerce Technology Manager at United Airlines, leading the digital transformation of United Cargo.My core competencies include eCommerce platform management and marketing, website and mobile application development, digital strategy, project management, and account management. I have successfully developed and implemented a full digital and eCommerce strategy to improve how users engage with United Cargo online, improving bounce rate by 40%. I have also managed the full website rebrand and redesign of UnitedCargo.com from concept to full delivery and launch, migrating to AWS. I work alongside numerous onshore and offshore IT teams from Bangladesh to Barcelona, fostering collaboration and communication. Prior to joining United Airlines, I was an Account Director and Engagement Manager at Mindtree and 160over90, where I managed the global digital marketing platform for Kellogg's and oversaw the brand strategy and execution for various clients in higher education, health care, and consumer goods. I have worked with some of the world's leading brands, such as P&G, Olay, Kimberly-Clark, Hilton Worldwide, Smucker's, Volkswagen, and more. I have also contributed to pro-bono work for The Ad Council and health systems. My mission is to leverage my expertise in eCommerce, digital transformation, and project and account management to deliver innovative and impactful solutions that enhance user experience, drive business growth, and build lasting relationships. I am a perpetual optimist and an innovative problem solver, always looking for new ways to create value and make a difference.
Listed skills include E Commerce, Digital Strategy, Crm, Account Management, and 43 others.
