Founder
Current
Jul 2024 - Present
AeroLeads people directory · profile
Vera Thomas Ba Email & Phone Number
Helping Family-Run Tourism Businesses Thrive Online | Expert in Booking.com Optimization & Online Presence Enhancement
at
Tourismus Heldin
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Helping Family-Run Tourism Businesses Thrive Online | Expert in Booking.com Optimization & Online Presence Enhancement
Location
Vienna, Vienna, Austria
Who is Vera Thomas Ba? Overview
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Quick answer
Vera Thomas Ba is listed as Helping Family-Run Tourism Businesses Thrive Online | Expert in Booking.com Optimization & Online Presence Enhancement at Tourismus Heldin, based in Vienna, Vienna, Austria. AeroLeads shows a matched LinkedIn profile for Vera Thomas Ba.
Vera Thomas Ba previously worked as Founder at Tourismus Heldin and Head Of Operations at Guestia. Vera Thomas Ba holds Diploma Of Education, Online Marketing & Social Media Management from Lik Akademie Für Foto Und Design Gmbh.
Company email context
Email format at Tourismus Heldin
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Tourismus Heldin
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Profile bio
About Vera Thomas Ba
I'm a dedicated hospitality expert with a mission to empower small, family-run tourism businesses to thrive in the digital age. With over 15 years of experience in the tourism industry, I specialize in helping you optimize your presence on platforms like Booking.com and enhance your overall online visibility.My goal is to make digital marketing and online optimization accessible and effective for small businesses.Whether you're looking to boost your online bookings or establish a stronger digital footprint, I'm here to guide you every step of the way. My approach is hands-on and personalized, ensuring you gain practical knowledge and the confidence to implement strategies that work.Together, we'll dive into techniques, best practices, and real-life applications, helping you navigate the digital world with ease and efficiency.Let's collaborate and transform your online presence into a powerful tool that attracts more guests and drives your business forward.Digital success is important for every business. I'm excited to support you in this journey and help your business shine online!
Current workplace
Vera Thomas Ba's current company
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8 roles
Vera Thomas Ba work experience
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Head Of Operations
Managed and enhanced operational processes including onboarding, customer service, and guest management. Boosted client satisfaction, tracked key metrics, and identified growth opportunities. Led operations and guest management teams, ensuring compliance with company standards, and collaborated with management. Supported marketing strategy development and.
Oct 2021 - Sep 2023
Operations & Guest Management
In charge of providing service-oriented support to guests via phone/chat, sending offers, coordinating bookings, ensuring quality assurance and ongoing process optimization.Collaborated with touristic and operational partners and conducted daily arrival list checks.
Jul 2021 - Oct 2021
Reservation & Guest Management
Managed all requests before, during, and after reservations, handled complaints, acted as a liaison between owners and guests, provided information about properties, regulations, and destinations, and trained and onboarded new colleagues.
Jan 2018 - Feb 2020
Event Coordinator
Met all group leaders on embarkation day, reconfirmed prearranged functions, and set up conference rooms for planned functions. Communicated closely with all heads of departments, maintained conference rooms and equipment, and arranged weddings and vow renewals. Coordinated with head office to ensure onboard venues were booked to best fit the group.
Sep 2014 - Jan 2018
Guest Relations Officer
As Guest Relations Officer, I handled complaints, provided customer service, performed concierge tasks, managed the cash float, and assisted with hotel operations.
Sep 2012 - Sep 2014
Front Office Clerk
My duties included managing the cash float, taking room service orders, handling internal and external phone calls, providing customer service, and managing reservation requests.
Mar 2011 - May 2012
Oct 2011 - Jan 2012
4 education records
Vera Thomas Ba education
Diploma Of Education, Online Marketing & Social Media Management
Project Management Basic, Project Management
Bit Learning
Master Certificate In Hospitality Management: Focus On Marketing And Financial Management
Diploma, Tourism & Hospitality Managment
Tourism And Hospitality Management School-Bad Gleichenberg, Austria
FAQ
Frequently asked questions about Vera Thomas Ba
Quick answers generated from the profile data available on this page.
What company does Vera Thomas Ba work for?
Vera Thomas Ba works for Tourismus Heldin.
What is Vera Thomas Ba's role at Tourismus Heldin?
Vera Thomas Ba is listed as Helping Family-Run Tourism Businesses Thrive Online | Expert in Booking.com Optimization & Online Presence Enhancement at Tourismus Heldin.
Where is Vera Thomas Ba based?
Vera Thomas Ba is based in Vienna, Vienna, Austria while working with Tourismus Heldin.
What companies has Vera Thomas Ba worked for?
Vera Thomas Ba has worked for Tourismus Heldin, Guestia, Booking.Com, Celebrity Cruises, Inc., and Marriott International.
How can I contact Vera Thomas Ba?
You can use AeroLeads to view verified contact signals for Vera Thomas Ba at Tourismus Heldin, including work email, phone, and LinkedIn data when available.
What schools did Vera Thomas Ba attend?
Vera Thomas Ba holds Diploma Of Education, Online Marketing & Social Media Management from Lik Akademie Für Foto Und Design Gmbh.
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