Vered Ben Yosef Email and Phone Number

Planning Ghent work plans, risk management, budget, control, planned and monitored progress of execution in accordance with schedule and budget resources. Writing professional materials and presentations for managerial level• Managed, motivated and integrated work teams who dealt with design development and QA. • Worked in Agile methodology and management applications, such as (Ms Project, TFS Jira).• Project management in the maintenance phase-ongoing support, management of requirements and changes and uploading versions. User support center management subject to SLA. • Management of subcontractors inside and outside the enterprise suppliers.

• Analysis of managerial and accompanying organizational processes. • Writing procedures and formulating strategies for changing organizational processes.

• Systems Analyst: Defining requirements according to customer needs, writing high design characterizations.• Training Management and Support Center: Management of Training and Assimilation system, Call Center support center for hundreds of users, accordance with SLA , conducting frontal and personal training and presentations.