Vered Itzhaki Email & Phone Number

Israel

• Responsible for the success of the 20 most strategic clients (Enterprise), which are among the leading companies in the Israeli market.• Oversaw the successful implementation of Microsoft solutions, including Microsoft Azure,Microsoft Security, Microsoft 365, and Modern Desktop.• Establish and maintain excellent client relationships through reliable, continuous, and close communication.• Spearheaded customer success initiatives, contributing to a remarkable 50% increase in overall satisfaction. • Achieve an outstanding 95% contract renewal rate through targeted engagement strategies.• Lead successful product implementation projects, ensuring seamless integration and optimal usage.• Strategically identify opportunities, resulting in a 30% increase in cross-selling and upselling revenue.

• Provide technological solutions and implement Microsoft 365 tools for diverse clients.• Ensure customer satisfaction in the education sector using Microsoft tools.• Conduct marketing for 'Microsoft for Education' products, and managed customer relationships.• Lead end-to-end projects with Microsoft partners, including seminars, events, and advanced training.

• Provided personalized guidance and consulting for personal development.• Designed and delivered lectures on personal and social empowerment.

Tel Aviv, Israel

• Led end-to-end projects in the Technology Education Promotion Program.• Facilitated connections between students with technological backgrounds and leading IT companies.• Managed relationships between prominent companies and the Ministry of Education.• Initiated collaborations between the high-tech and low-tech sectors.• Received the District Award of Excellence in 2017.

Ra'Ananna, Central, Israel

• Coordinated and supervised volunteer activities for the Ministry of Education, managing diverse groups in Raanana.• Led initiatives, produced municipal events, and marketed voluntary programs for youth.• Responsible for 120 volunteer teenagers.• Received the mayor's honors for outstanding contributions.

Kefar Sava, Central, Israel

• Supervised a youth club and developed an effective educational program.• Conducted workshops on empowerment, leadership, and personal development.• Established the "Young Talents" project, earning praise from the mayor.

Master Of Business Administration - Mba, Business Administration And Management

Teaching Certificate, Social Sciences

Bachelor'S Degree, Bachelor'S Degree

B.A in Management and Leadership in Education, Sociology and Anthropology.