Stephen Vereker Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Customer Engagement/Service/Relations Consultant in Financial Services / Superannuation (- B2B & B2C). RG146-Superannuation Accredited, with a 99% assessment score [- Regulatory-Guide-146 accreditation was attained via the ASFA (Association of Superannuation Funds of Australia) ].Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit www.mercer.com.au and https://www.mercersuper.com.au/.

Melbourne, Victoria, Australia

Serco is one of the world’s largest providers of services to Governments, employing over 50,000 people in over 20 countries. The organisation's broad cross sector and international experience means it can transfer emerging best practice, share new service innovations and improve the performance of the services managed.Serco Group CEO, Rupert Soames (grandson of Winston Churchill), 2020: “... our ambition to be the best-managed business in our sector, ... to transform and grow, focus on developing the capabilities and capacity of our people and businesses, increase our efficiency and productivity, and continue to deliver superb public services which are valued by our Government customers ..."

Melbourne Region, Australia

Business Development (BDM), Sales, Customer Engagement & Service Professional (Contractor / Self Employed) Specializing in:- Provision of high-quality products and services in Tech /Software /IT ICT, Banking & Finance, Payments & Tel-Co sectors.- Business Development, Sales, Customer success/acquisition/engagement/service/retention, Technical Consultancy (in Tech /Software /IT ICT, Banking & Finance, Payments & Tel-Co services sectors).Focus areas include: - Tradeshow, Roadshow, Expo, Forum, Convention, Summit, Roundtable, e-DirectMarketing(EDM) - consultancy, implementation, facilitation and services (for business/ lead/ prospect/ opportunity generation, as well as customer attainment, farming/mining and retention).

Melbourne, Australia

Primary focus as BDM for Infosys was the provision of cutting-edge, industry-leading banking & financial-services(FS) solutions [- including Core & Digital Banking, Analytics, Open Banking, Artificial Intelligence (AI) / ChatBot / Business Intelligence (BI) / Robotic-Process-Automation (RPA), Mobile and Internet Banking, Blockchain, ... on-Cloud &/or on-premise -] for big4, Tier1/2/3 & Fintech banking organizations. Substantial travel involved, interstate & overseas.Infosys is a global leader in technology services, products & consulting, enabling clients worldwide to create & execute strategies for their digital transformation.

Servicing Melbourne Region And Surrounds

Specialist (contractor /self-employed) in:- Provision of high-quality products and services to generate client business revenue from satisfied customers.- Business Development, Sales, Technical Consultancy and Customer acquisition, engagement/service and retention.----------Period 2014 - 2017Major Client(s): Leading provider(s) of Mobile solutions for Business (primarily via VODAFONE).Provision of Mobile products & services for Businesses - including leading-edge Mobile Phones / Tablets / IPads / Wifi devices matched with high-value, extremely well-priced Business Plans (from Tel-Co Carriers, primarily VODAFONE).Duration: Approx. 3 years (in the provision of ICT/Mobile-Communications BDM, Sales and Consultancy services for Business, primarily via VODAFONE Agents/Intermediaries).Customers: Businesses (inc. SME, Commercial).Roles: - Business Development Manager / Senior Sales Consultant (Mobile Solutions)- Mobile Telecommunications Consultant---------Period 2002 - 2013Client: Aussie (a Commonwealth Bank of Australia subsidiary)Sub-Clients: Leading Financial products / services providers (- including major banks and other financial institutions such as Aussie, CBA, NAB, ANZ, Westpac / BoM, ING, St George Bank, Bankwest, Adelaide Bank, Macquarie Bank, Suncorp, AMP, Liberty Financial, IMB, Real Insurance, GE ... )Duration: 11+ yearsCustomers: Residential / Consumer customers, as well as SME Business customersRoles: - Senior Sales & Customer Engagement Consultant - Senior Finance Broker - Business Development (including organisation of, & extensive frontline participation in, Trade Shows & Expos for lead generation) - Account ManagementRecognition:- ‘Senior Broker/Consultant’ status - a status only given to a select few. - By the Mortgage and Finance Association of Australia (MFAA) for provision of services over 10+ years.

Melbourne

IT-Consultant to client Telstra, contracting via Accenture/Andersen(8yrs) & EDS/HP(1yr), market-leaders internationally in IT outsourcing and contracting in system development and implementation.9 consecutive years contracting was achieved (one of the longest serving contractors) in Technical IT consulting roles to this major client Telstra, specialising in roles right across the Systems Development Life-cycle of core Tel-co systems.IT-Consultant roles performed right across the SDLC included: Project Leader, Release Co-ordinator, Business Analyst, Functional Analyst, Technical Designer, Analyst Programmer, Testing Analyst, Implementation Consultant, ... . Extensive COBOL, JCL, DB2 coding.

Bachelor Of Science (Bsc - It / Computer Science, Philosophy, Maths)

Activities and Societies: La Trobe University - Alumni member currently. ----------- CBC St Josephs North Melbourne (high school).

Rg146 Accreditation - Financial Services, Superannuation, 99% Assessment Result - For Regulatory-Guide 146 (Rg146)

It Ict Upskill (Cyber-Security Focus) - Remote P/T Ah Studies Currently In Progress.

Diploma Of Finance