John Potter Email & Phone Number

New York, New York, US

John is a full-stack engineer with decades of experience focusing on data-centric solutions in international banking, health care, video gaming, higher education, and eCommerce. This range of experience allows him to deliver practical, maintainable, and innovative technologies by adapting solutions, sidestepping challenges, helping team members grow, and.

• Boosted sales dashboard performance by 456% by refactoring the data extraction and processing pipeline
• Developed a streaming data pipeline processing data from multiple external services to publish KPIs needed by investors

• Increased Word2Vec model performance by 1,012% by reducing the dimensionality of the dataset and caching query results
• Launched a Jira plugin (Self-Evolved Teams) which provided a physics simulation to identify how much each employee ties together teams across the organization based on comments and logged work on Jira issues
• Launched a Jira plugin (Business Intelligence Export) which exports data in a record-based format that easily integrates with BI and Data Science toolsets. Also, I published videos on creating dashboards using some.

• Boosted website scalability from O(n2) to O(n) by refactoring the most expensive database operations in the product suggestion pipeline
• Rescued the nightly Customer Sales analysis (matching customers to promotions) by boosting performance 2370% through the development of custom SQL CLR functions.
• Managed the DevOps processes for database deployments including rollout, testing, and rollback (if necessary) reducing the average database deployment window from three hours to 10 minutes
• Established and managed coding standards for all teams developing database-related components

Chicago, Illinois, US

• Developed custom fuzzy logic-based algorithms to clean sales contact data which contributed to a 30% increase in response rate for the Marketing department
• Architected the migration of four sales databases and two external lists to Salesforce achieving 100% adoption in 7 months
• Mentored and trained developers as business needs evolved (specifically Tableau to SSAS, data warehouse ETL, SQL Query Optimization, and web services integration)

Morrisville, NC, US

• Supported > $15 million in daily sales transactions by guiding engineers in the development of all database interfaces and integrations (SQL Server, PostgreSQL, Oracle, and MySQL) for the eBay and Amazon engineering.
• Led the company's weekly ITIL Change Management and (when necessary) Root Cause Analysis reviews
• Saved over $500,000/year in licensing expenses by redesigning the infrastructure to provide horizontal scalability using dramatically less expensive database management systems

• Built data pipelines that handled > 3 million streaming transactions per second as architect and team lead for the data warehouse team
• Led the team that collected requirements, developed, and launched full gameplay and business analysis reporting suites for Dungeons & Dragons Online: Stormreach, Lord of the Rings Online, and Asheron’s Call
• Won the 2006 BAFTA for multiplayer games while serving as leader of the team that launched the gameplay reporting suite which enabled data-driven development of Dungeons & Dragons Online: Stormreach

Master Of Business Administration - Mba, Accounting And Information Systems

Master Of Arts - Ma, Development Economics And International Development

Bachelor Of Science - Bs, Psychology