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A results-driven customer advocate with a proven record of accomplishments in strategic planning, project management, process improvement, lean implementation, negotiations, performance metric creation, and change management. Strong focus on sales enablement and long-term operational process improvement. Articulate communicator and champion of high-performance cross-functional teams that consistently outperform target goals to make a substantial bottom-line impact.
Two Kows Residential Services
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Business OwnerTwo Kows Residential Services Oct 2024 - PresentKenosha County, Wisconsin, United StatesTwo Kows Residential Services LLC was founded with the aim of addressing the difficulty in finding responsive contractors. Specializing in licensed home inspections, handyman services, and general contracting for both small and large projects, our commitment to client service and satisfaction sets us apart. While we may not be able to accommodate every job immediately, we guarantee callbacks and respectful treatment for all clients.https://twokowsresidentialservicesllc.jobbersites.com/
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Sr. Client Manager - Us Enterprise UnitXerox Jun 2023 - Feb 2024Digital Transformation Consultant with an emphasis on document and content security. -
Managed Print Services Business Dev. Specialist At Cdw For HpCdw Jun 2015 - Apr 2023Lincolnshire, Il 60069Recognize new opportunities within existing relationships while assisting customers secure their infrastructure through Managed Print Services -
Remote Services/Technical Support SupervisorCdw Feb 2009 - Jun 2015Designed and implemented business plan that transformed “free” technical support into revenuegenerating Professional Services team utilizing a Remote Business modelo Fostered and maintained significant relationships to ensure systems were created to driveprofitable revenueo Designed internal applications to track and communicate KPI’s• Reduced annual operating expense by eliminating under-utilized 24x7x365 support• Redefined team of complacent technicians into an outgoing, personable unified sales team thatare focused on a common goal through coaching and development• Managed remote support technicians for three years
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B-Stock ManagerCdw Jul 2003 - Oct 2010Created systems and process for evaluating forty million dollars of annual product returnso Developed systems and relationships with outside partners to assist in product returnprocessing to reduce internal cost, while maintaining strict quality standardso Reduced internal rolling capital inventory from 3 million dollars to 1 million dollars• Reduced overtime from 6% to less than 1%
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Repair Center ManagerCdw Jul 2003 - Feb 2009Drove a traditional value add hardware break/fix business to a sustainable profit center thoughcreative services development and cost reductions• Reduced organic resource expense by 25% through attrition while maintaining daily output andproductivity levels• Built relationships an negotiated rates with outside parts suppliers and labor forces to reduce costs and increasecapabilities
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Web DeveloperCdw Apr 2002 - Jul 2003Created automated web based applications to streamline processes and data mining activities• Created and maintained SQL databases as necessary
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Hardware / Software TechnicianCdw Jan 2000 - Apr 2002Integrated hardware and software solutions into desktops, notebook servers• Quickly became go-to person for peer to peer advanced troubleshooting• Held highest productivity record for several years after career move
Tim Kowalski Skills
Tim Kowalski Education Details
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Information Technology
Frequently Asked Questions about Tim Kowalski
What company does Tim Kowalski work for?
Tim Kowalski works for Two Kows Residential Services
What is Tim Kowalski's role at the current company?
Tim Kowalski's current role is Specializing in licensed home inspections, licensed general contracting & handyman services for both small and large projects, our commitment to client service and satisfaction sets us apart..
What is Tim Kowalski's email address?
Tim Kowalski's email address is ti****@****cdw.com
What is Tim Kowalski's direct phone number?
Tim Kowalski's direct phone number is (847)-465*****
What schools did Tim Kowalski attend?
Tim Kowalski attended Depaul University.
What skills is Tim Kowalski known for?
Tim Kowalski has skills like Troubleshooting, Project Management, Virtualization, Process Improvement, Technical Support, Visio, Sales, Team Leadership, Business Development, Business Process, Servers, Windows 7.
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