Led a team of three Workflow Producers and managed designer workloads, in addition to continuing to manage the workflow of individual high-priority Council projects.• Investigated and wrote recommendations for a workflow system change to improve visibility of individual workloads and clarity of job priorities• Led the team through a change from an internal recharge model to prioritising and reporting from an annual budget• Led the recruitment, induction and training for two workflow producers and a team coordinator• Assisted in recruitment and induction for three designer roles

Coordinated and delivered design and production jobs. Maintained relationships with designers, communications staff, projects teams and external suppliers.• Delivered several strategic jobs, such as: Tō Tātou Pōneke - Our Wellington seasonal magazines, Planning for Growth consultations, multiple transport and cycleway projects, the 2021-31 Long Term Plan engagement, formal consultation and final documents.• Implemented a workflow process for video projects• Added clarity to the job allocation system by highlighting ownership• Adapted the job allocation system to an online app (Trello) for business continuity during lockdown

Coordinated team projects, provided HR support to the manager and continued financial and technical support to the Creative and Brand team, and managed the workflow of the Print team.• Assisted with overall recruitment process• Compiled and edited the Creative and Brand Business Plan• Coordinated the team’s shift to OneCouncil, (HR and finance systems)• Planned and coordinated the transfer to WorkflowMax for job tracking and charging

Provided administrative, financial and technical support to the Creative and Brand team and managed the workflow of the Print team.• Reduced the team’s balance sheet variance to zero and kept it under 5%• Reintroduced an annual review of the Business Continuity and Asset Management Plans• Represented the team as Transition Lead and Subject Matter Expert for the ‘Odyssey’ project during vendor selection and implementation

Prepared large format files, architectural drawings and their accompanying documents for print and digitised and formatted hard copies for customers.• Authored a series of print related articles in German for the company website• Integrated quickly into a foreign language environment• General finishing tasks, operation of industrial printers and binding machinery

Engaged and maintained solid relationships with clients, including major banks and government departments. Provided excellent administrative support to the sales team.• Secured a permanent contract with a large client through excellent customer service and delivery• Organised and managed several time-critical projects simultaneously• Researched and sourced products and implemented workflow solutions• Wrote job briefs and quoted jobs• Assisted with administration duties such as invoicing and ordering stock

I worked part time during studies and full time after studies. Produced high quality finished products with tight deadlines, in a fast-paced environment. Took on extra contract work as a desktop publisher. This involved implementing design changes in documents and preparing them for print.• Coordinated a production team ranging from two to four people• Finishing tasks: plastic and metal spiral document binding, folding, creasing and drilling• Assisted with general reception tasks and dispatch• Implemented design changes in a series of commercial booklets• Learned the necessary software quickly and independently:Adobe InDesign, Photoshop, Distiller and Microsoft Word