Frank Verkinderen

Frank Verkinderen Email and Phone Number

Owner, MASS - independent contact center consultancy (+32/477.347.212) @ Infrabel
belgium
Frank Verkinderen's Location
Antwerp Metropolitan Area, Belgium
Frank Verkinderen's Contact Details

Frank Verkinderen work email

Frank Verkinderen personal email

n/a

Frank Verkinderen phone numbers

About Frank Verkinderen

Call center setup, migration and change management are my main areas of expertise. My hands-on experience in HRM and in Sales & Marketing make me an a-typical, generalist profile where my multi-disciplinary approach guarantees additional depth and realism to the projects I manage. Fluent in French, Dutch and English, operational in German.Lecturing in Sales in Marketing (bachelors) and in HRM (Masters).Specialties: Call Center Organisation, sizing & staffing, modelisation, audit, HRM

Frank Verkinderen's Current Company Details
Infrabel

Infrabel

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Owner, MASS - independent contact center consultancy (+32/477.347.212)
belgium
Website:
infrabel.be
Employees:
3891
Frank Verkinderen Work Experience Details
  • Infrabel
    Project Manager Service Desk Infrabel
    Infrabel 2009 - Present
    Brussels Area, Belgium
    ICT Service Desk Project Management, 2009-2013 at ICTRA, from 01/01/2014 Infrabel
    View
  • Groept
    Professor
    Groept 1991 - 2007
  • Brucall
    Director Competence Center
    Brucall Feb 2000 - Jan 2004
    View
  • Lpi (Leisureplanet International)
    Hr Manager
    Lpi (Leisureplanet International) 1998 - 2000
  • Neckermann
    Managing Director
    Neckermann 1997 - 1998
  • Mariën & Gybels Teleservices
    Hr Mgr
    Mariën & Gybels Teleservices 1995 - 1997

Frank Verkinderen Skills

Change Management Management Call Centers Project Management Outsourcing Call Center Operations Management Management Consulting Coaching Contact Centers Telecommunications Human Resources Business Process Business Strategy Business Analysis Team Leadership Crm Team Management Program Management Customer Experience Itil Project Planning Dutch French English Customer Service Process Improvement Business Process Improvement Customer Satisfaction Strategy Negotiation Teaching Recruiting Integration Employee Relations Performance Management Personnel Management Account Management Process Management Business Development Training Analysis Team Building Sales Leadership New Business Development Business Intelligence Start Ups People Management Customer Relations

Frank Verkinderen Education Details

Frequently Asked Questions about Frank Verkinderen

What company does Frank Verkinderen work for?

Frank Verkinderen works for Infrabel

What is Frank Verkinderen's role at the current company?

Frank Verkinderen's current role is Owner, MASS - independent contact center consultancy (+32/477.347.212).

What is Frank Verkinderen's email address?

Frank Verkinderen's email address is fr****@****mass.be

What is Frank Verkinderen's direct phone number?

Frank Verkinderen's direct phone number is 33 01827 2*****

What schools did Frank Verkinderen attend?

Frank Verkinderen attended Vlerick Business School, Kuleuven, Kuleuven, Kuleuven.

What skills is Frank Verkinderen known for?

Frank Verkinderen has skills like Change Management, Management, Call Centers, Project Management, Outsourcing, Call Center, Operations Management, Management Consulting, Coaching, Contact Centers, Telecommunications, Human Resources.

Who are Frank Verkinderen's colleagues?

Frank Verkinderen's colleagues are Reiner Van Der Hoeven, An Van Den Abeele, Danny De Meyer, Rudy C, Sébastien Lecloux, Olivier Cuvelier, Geert Vanhentenryk.

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