Director Of Operations
CurrentProvide leadership and direction of all strategies for recruitment, staffing, marketing for permanent placement, per diem, and temporary to perm staffing. Developed all policies and procedures related to day to day operations. Strengthened company's business by leading implementation of Joint Commission Certification. Lead the planning and achievement of goals and objectives consistent with the agency mission and philosophy. Assisted in the design and execution of… Show more Provide leadership and direction of all strategies for recruitment, staffing, marketing for permanent placement, per diem, and temporary to perm staffing. Developed all policies and procedures related to day to day operations. Strengthened company's business by leading implementation of Joint Commission Certification. Lead the planning and achievement of goals and objectives consistent with the agency mission and philosophy. Assisted in the design and execution of marketing programs that contributed to obtaining 2 key agreements which was 51 % of revenues. Administered, directed and coordinated the activities of the agency and implemented new performance appraisal process. Provide thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Continually maintained and improved the company's reputation and positive image in the markets served. Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments. Encourage creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork. Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of business operations. Investigate, provide and submit information to the Joint Commission and Customers about special incidents, events and complaints. Closely monitor competitor activity, legislative and regulatory initiatives and agency concerns and contracts and developed strategies to respond. Developed policy and procedures for credentialing of contractors. Show less
