Verna Tran Email & Phone Number

Canada

o Led 54 university students through weekly activities and case presentations to reinforce learning of course conceptso Ensured a well-run classroom by collaborating with professor to prepare teaching materials, activities, and scheduleo Graded all assignments, exams, and group projects in a timely manner to provide a snapshot of students’ progress

o Led a development team through daily stand-ups, root cause analysis meetings, bug triaging, and task assignment and documentation on Jira and Confluenceo Managed the deprecation of an internal system and rollout of a new system by planning milestones, organizing resources, and conducting change management for entire organization and partnerso Managed.

o Managed over 15 international partnerships by establishing positive rapport and working closely to walkthrough phases such as price negotiations, compliance, and integrationo Implemented a new system by analyzing vendor options and using decision criteria to best meet business needso Increased efficiency of existing partnership process by creating.

o Promoted over 120 local restaurants by developing and designing a restaurant guide, which was shared to over 3600 community residents in print and onlineo Conducted primary research to assess the health of downtown Surrey businesses by developing a business surveyo Created engaging content for two different newsletters to update subscribers of the latest.

o Strategized with over 20 employers, each semester, to organize on-campus events that fit recruitment needso Managed event logistics, including venue booking, catering, and promotions, for recruitment receptions with over 25 employers and over 100 prospective studentso Promoted recruitment events and job openings through weekly email campaigns informing.

o Fostered strong customer relationships by catering to customer needs through speaking in both English and Vietnamese, which resulted in continual repeat customerso Managed inventory levels to ensure supply availabilityo Resolved issues by working closely with partners SkiptheDishes and DoorDash to guarantee customer satisfaction

Bachelor Of Business Administration - Bba, Marketing And Management Information Systems (Mis)

High School On Campus Program, College/University Preparatory And Advanced High School/Secondary Diploma Program