Vernell Edwards, Msod Email and Phone Number

• Oversees all transfer initiatives including application review, transcript evaluation, decisions and follow-up.• Represents the Office of Admissions and University at all recruiting events locally or nationwide. • Consults extensively with all prospective students in person, electronically or by phone.• Manages the production of transfer marketing material including brochures, flyers and web.• Works closely with University Registrar and Financial Aid personnel to certify students’ admissions.

• • Made safety and procedural public address announcements to approximately 250-300 passengers daily.• Greeted approximately 250 – 300 passengers courteously and professionally.• Demonstrated the use of emergency equipment.• Assisted passengers with special needs.• Served and sold beverage and marketplace snacks.

• Oversaw/supervised day-to-day activities of the Admissions Operations and Information Department.• Collected, analyzed and disseminated statistical data.• Participated in the development and implementation of recruitment plan.• Reviewed and responded to appeals of admissions rejections.• Collaborated with other administrative offices such as Financial Aid, Recruiting, Records and Registration and Academic Counseling.• Implemented an aggressive and successful communication plan. • Developed and oversaw operational policies and procedures.• Implemented innovative and creative team building and professional development activities for staff members.• Participated in on and off-campus recruitment activities.• Worked closely with Marketing department to promote admissions and the College’s offerings.• Maintained sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethical background

• Worked closely with School and University’s administrative offices including: Admissions, Registrar, Financial Services and Student Affairs.• Interviewed prospective master’s and doctorial candidates.• Processed applications quickly and efficiently and rendered admission decisions.• Managed administrative and admission efforts of the division’s graduate academic programs: Educational Leadership; Education Culture and Society; Teaching, Learning and Teacher Education; and International Educational Development.• Interpreted school policies and advised prospective students.• Recruited students locally and nationwide.• Assisted Chair in the development and implementation of programs and specialized courses.• Maintained complex statistical Excel databases to manage admissions and fiscal operations. • Used data-driven surveys to implement changes.• Communicated extensively with prospective students in person and electronically. • Implemented and executed recruiting, orientation, and graduation activities.• Prepared and presented annual enrollment and budgetary statistics.• Worked closely with the Marketing Dept. to create various marketing materials. • Worked with various stakeholders to develop the division’s foundational, elective and non-credit course offerings.• Managed a team that included an administrative assistant and student workers.

• Counseled students and parents regarding insurance benefits, premiums and claims resolution.• Managed monthly premium billing to students’ accounts.• Reconciled monthly insurance payments to the University.• In collaboration with underwriters, implemented the Student Health Insurance Management System. • Participated in the negotiation of the University’s annual student health comprehensive plan.• Prepared Student Health and Insurance marketing materials for mailing to 22,000 students.• Managed bulk e-mail listserv of approximately 12,000 members.• Reconciled over $20,000,000 in insurance premiums annually.• Represented Student Health and presented at various orientation activities.• Represented the University at the American College Association annual conferences.• Supervised the work of administrative assistants, students and clerical workers.• Exhibited excellent oral, written and interpersonal communication skills.