In my capacity as Director of Administration, I bear the responsibility for overseeing the administrative and operational facets of both the School of Civil and Environmental Engineering and the Engineering Management Program. My primary objective is to furnish strategic leadership and holistic administrative assistance aimed at fostering the augmentation and optimization of resources, activities, programs, and facilities within these entities.

As the Executive Director of Housing and Lodging at Syracuse University, I held a significant leadership role overseeing a wide array of responsibilities spanning housing, dining, and conference services. My mandate encompassed managing the Housing, Meal Plan, and ID Card Services Office, as well as providing oversight for operations at both the Syracuse University Sheraton Hotel and Conference Center and the Minnowbrook Conference Center in Blue Mountain Lake, NY.A key component of my… Show more As the Executive Director of Housing and Lodging at Syracuse University, I held a significant leadership role overseeing a wide array of responsibilities spanning housing, dining, and conference services. My mandate encompassed managing the Housing, Meal Plan, and ID Card Services Office, as well as providing oversight for operations at both the Syracuse University Sheraton Hotel and Conference Center and the Minnowbrook Conference Center in Blue Mountain Lake, NY.A key component of my role was the strategic development and execution of the university's housing strategy, ensuring alignment with overarching institutional goals and objectives. This involved close collaboration with various stakeholders to devise comprehensive plans for accommodating the diverse needs of students, faculty, and staff across the university's residential halls and affiliated housing facilities. Notably, I managed a substantial budget of eighty million dollars and directly oversaw the management of twenty-one residential halls, ensuring the efficient allocation of resources and the maintenance of high standards of living.Throughout my tenure, I remained steadfast in my dedication to delivering high-quality services and experiences, with a keen focus on enhancing the overall satisfaction of residents, guests, and conference attendees alike. By implementing effective strategies and cultivating a culture of excellence within my team, I aimed to uphold and elevate the university's reputation for providing outstanding housing, lodging, and conference facilities, thereby enriching the overall experience for the Syracuse University community. Show less

As the Director for COVID Site Collection at Cornell University, my role involved overseeing a comprehensive strategy encompassing people management, staffing, training, policy development, and operational logistics for eleven COVID collection sites. With fourteen direct reports supervising ten of these sites and a department size of approximately 150 individuals, my responsibilities are multifaceted and critical in mitigating the spread of COVID-19 on campus by testing seven thousand and five… Show more As the Director for COVID Site Collection at Cornell University, my role involved overseeing a comprehensive strategy encompassing people management, staffing, training, policy development, and operational logistics for eleven COVID collection sites. With fourteen direct reports supervising ten of these sites and a department size of approximately 150 individuals, my responsibilities are multifaceted and critical in mitigating the spread of COVID-19 on campus by testing seven thousand and five hundred test Monday through Friday and four thousand tests on Saturday and Sunday. Show less

As a Talent Specialist my role was pivotal in the institution's quest to attract, identify, and retain top-tier talent. Your primary focus was to collaborate closely with various departments, gaining insights into their staffing requirements, and devising comprehensive recruitment strategies to meet those needs. I utilized diverse sourcing methods, screened resumes, and conducted interviews, ensuring that the hiring process aligned seamlessly with the institution's values and… Show more As a Talent Specialist my role was pivotal in the institution's quest to attract, identify, and retain top-tier talent. Your primary focus was to collaborate closely with various departments, gaining insights into their staffing requirements, and devising comprehensive recruitment strategies to meet those needs. I utilized diverse sourcing methods, screened resumes, and conducted interviews, ensuring that the hiring process aligned seamlessly with the institution's values and objectives.I stayed abreast of industry trends and employed innovative recruitment strategies, continuously refining talent acquisition efforts. I analyzed metrics to optimize sourcing channels and expanded the talent pipeline through strategic partnerships with external organizations.Additionally, I played a crucial role in the onboarding and orientation process, collaborating closely with HR colleagues to ensure new hires experienced a smooth transition into their roles. Show less

In this role, I spearheaded strategic recruitment and engagement initiatives aimed at attracting top-tier talent and nurturing their development within our organization. A key focus was on establishing robust pipeline systems to ensure a continuous influx of exceptional individuals across various colleges and units within both our Ithaca and Cornell Tech campuses. By orchestrating recruitment outreach efforts, I strategically addressed talent needs for our staff in Ithaca, the metropolitan New… Show more In this role, I spearheaded strategic recruitment and engagement initiatives aimed at attracting top-tier talent and nurturing their development within our organization. A key focus was on establishing robust pipeline systems to ensure a continuous influx of exceptional individuals across various colleges and units within both our Ithaca and Cornell Tech campuses. By orchestrating recruitment outreach efforts, I strategically addressed talent needs for our staff in Ithaca, the metropolitan New York area, and our west coast regional offices. This involved leading, managing, and actively participating in division-specific recruitment drives and search processes.Collaboration with divisional leadership was integral to crafting talent strategies aligned with Cornell University's overarching mission. Through careful analysis, problem-solving, and the presentation of well-informed solutions, we identified and capitalized on human capital opportunities to drive organizational growth. Additionally, I oversaw the administration of Performance Improvement Plans (PIPs) and conducted compensation analyses for senior leadership approval, ensuring fair and competitive remuneration packages. Moreover, I supported various HR initiatives, including the implementation of Succession Improvement Plans (SIP), taxation of relocation processes, and succession planning, as directed by the Human Resource Director (HRD). This multifaceted approach facilitated the optimization of our talent acquisition and management processes, ultimately contributing to the advancement of Cornell University's mission and objectives. Show less

During my tenure as Associate Director of Diversity & Inclusion at the School of Hotel Administration (SHA) from June 2013 to February 2015, I spearheaded the launch of the "Toward New Destinations" (TND) initiatives, marking a significant milestone in our efforts to foster diversity and inclusivity within the school. As Chair of the School of Hotel Administration Diversity Committee, I played a pivotal role in preparing students to excel in an increasingly culturally diverse and globally… Show more During my tenure as Associate Director of Diversity & Inclusion at the School of Hotel Administration (SHA) from June 2013 to February 2015, I spearheaded the launch of the "Toward New Destinations" (TND) initiatives, marking a significant milestone in our efforts to foster diversity and inclusivity within the school. As Chair of the School of Hotel Administration Diversity Committee, I played a pivotal role in preparing students to excel in an increasingly culturally diverse and globally interconnected society. This involved implementing innovative diversity programming initiatives, for which I successfully secured two grants from university leadership, enabling us to expand our reach and impact.Furthermore, I served as an advisor to the National Society of Minority Hoteliers, leveraging my expertise and insights to support the advancement of underrepresented groups within the hospitality industry. Through collaborative efforts and strategic guidance, we worked towards creating an environment where all individuals felt valued, respected, and empowered to thrive. My tenure in this role underscored my dedication to fostering inclusive excellence and driving positive change within the School of Hotel Administration community and beyond. Show less

I spearheaded a comprehensive career preparation initiative in collaboration with the renowned Sheraton Dallas Cowboys partnership. Our program includes two distinct tracks: an on-site Hospitality Training Program and an advanced Hospitality II Program. These programs provide rigorous training for junior and seasoned professionals across three pathways: immediate workforce readiness, community college enrollment, or pursuit of a four-year degree. Additionally, we leveraged the extensive Cornell… Show more I spearheaded a comprehensive career preparation initiative in collaboration with the renowned Sheraton Dallas Cowboys partnership. Our program includes two distinct tracks: an on-site Hospitality Training Program and an advanced Hospitality II Program. These programs provide rigorous training for junior and seasoned professionals across three pathways: immediate workforce readiness, community college enrollment, or pursuit of a four-year degree. Additionally, we leveraged the extensive Cornell network to curate an educational speaker series, enriching our participants’ learning experience. Show less

As a Hospitality Consultant, I am tasked with optimizing hotel room revenue for a portfolio of full-service hotels by strategically managing room inventory and pricing. This entails developing and recommending room rate and availability strategies tailored to each hotel's unique market dynamics and competitive positioning. Collaborating closely with General Managers (GMs) and Directors of Sales (DOS), I analyzed market trends and competitive landscape to formulate comprehensive business… Show more As a Hospitality Consultant, I am tasked with optimizing hotel room revenue for a portfolio of full-service hotels by strategically managing room inventory and pricing. This entails developing and recommending room rate and availability strategies tailored to each hotel's unique market dynamics and competitive positioning. Collaborating closely with General Managers (GMs) and Directors of Sales (DOS), I analyzed market trends and competitive landscape to formulate comprehensive business strategies that drove revenue growth.Through meticulous analysis of booking trends, pickup rates, no-shows, and business sources, I identified opportunities for revenue enhancement and profitability improvement. Additionally, I generated short and long-term revenue forecasts, providing actionable insights to drive revenue optimization.Beyond revenue management, I oversaw the execution of rate strategy tiers, monitor booking pace by market segment and Global Distribution Systems (GDS), and evaluate monthly performance results. with various departments, I ensured alignment of goals and implement action plans to achieve optimal revenue management outcomes. I also provided advisory services to C-level officers, offering strategic insights and recommendations to optimize overall business performance and drive sustainable growth. In conjunction with revenue management responsibilities, I also handled financial administration and reporting duties within my role as a Hospitality Consultant. This involves overseeing budget allocation, expenditure tracking, and financial forecasting for the portfolio of full-service hotels. Additionally, I generated and analyzed financial reports to provide insights into revenue performance, expenditure trends, and overall profitability. By conducting thorough financial analyses, I identify areas of opportunity for cost savings and revenue enhancement, contributing to the overall financial health of the hotels under my purview. Show less

During my tenure from 2004 to 2005 as the Vice President of Brands and Rooms at Wyndham, my primary focus was on leading, designing, and implementing strategies to enhance the long-term profitability of the Rooms departments. This involved coordinating and managing all conversions and new Wyndham Hotels, as well as collaborating closely with ownership in site selection for new locations. Additionally, I spearheaded the development and implementation of new programs within the Rooms area aimed… Show more During my tenure from 2004 to 2005 as the Vice President of Brands and Rooms at Wyndham, my primary focus was on leading, designing, and implementing strategies to enhance the long-term profitability of the Rooms departments. This involved coordinating and managing all conversions and new Wyndham Hotels, as well as collaborating closely with ownership in site selection for new locations. Additionally, I spearheaded the development and implementation of new programs within the Rooms area aimed at increasing revenue and driving profit. Under my supervision, budgets and schedules for all new hotels were meticulously created to ensure efficient operations.A significant aspect of my role involved overseeing the conversion process of hotels to/from the Wyndham Portfolio, serving as a key liaison with ownership throughout conversion and opening procedures. I maintained a vigilant approach to monitoring and reporting on Brand Compliance issues to uphold the brand's standards. Introducing a self-audit quality web program for third-party ownership under the Wyndham brand was a milestone achievement during this period, further enhancing quality assurance measures.Furthermore, I played a crucial role in reviewing all designs and renovations for both new properties and conversion hotels, ensuring alignment with Wyndham's standards and brand image. The oversight of Wyndham properties and conversion hotels, as well as the management of the company-wide quality program and Wyndham’s travel desk, fell within my purview, demonstrating my comprehensive involvement in driving operational excellence and brand integrity. Show less

During my tenure as Vice President of Staffing at Wyndham Hotels, I exclusively identified, acquired, and managed the hiring process for Hotel General Managers and Senior Executive Staff in the Dallas/Fort Worth Area. I successfully oversaw and implemented a web-based recruiting tool company-wide, as well as managed the VISA process. Additionally, I was responsible for creating and reporting weekly metrics reports to the Executive Vice President of Human Resources, as well as developing a… Show more During my tenure as Vice President of Staffing at Wyndham Hotels, I exclusively identified, acquired, and managed the hiring process for Hotel General Managers and Senior Executive Staff in the Dallas/Fort Worth Area. I successfully oversaw and implemented a web-based recruiting tool company-wide, as well as managed the VISA process. Additionally, I was responsible for creating and reporting weekly metrics reports to the Executive Vice President of Human Resources, as well as developing a company-wide profile tool for senior executives and producing yearly budgets.Furthermore, I managed quarterly forecasts within budget constraints and evaluated management teams and performances for new opportunities. Additionally, I was tasked with managing the selection process for all direct reports to the Chief Operating Officer. Show less

As the Hotel General Manager, I played a crucial role in ensuring the smooth and efficient operation of a hotel. My responsibilities encompassed various key functions, which were essential for maintaining high standards and guest satisfaction. These included budget management, revenue and operational responsibilities, customer service, event management, staff management, sales and engineering.Planning maintenance work, events, and room bookings, Handling customer complaints and queries is… Show more As the Hotel General Manager, I played a crucial role in ensuring the smooth and efficient operation of a hotel. My responsibilities encompassed various key functions, which were essential for maintaining high standards and guest satisfaction. These included budget management, revenue and operational responsibilities, customer service, event management, staff management, sales and engineering.Planning maintenance work, events, and room bookings, Handling customer complaints and queries is crucial for maintaining guest satisfaction. Promoting and marketing the business is also part of my responsibilities. Show less

During my tenure as Operations Analyst in the Office of the Chief Operating Officer (COO) at the Dallas-Fort Worth Metroplex, I specifically coordinated and managed the profit and loss reviews of assets for the Chief Operating Officer. I performed quarterly reviews of hotel operations with management teams and collaborated with distressed hotels to develop and execute additional revenue programs.Furthermore, I monitored and analyzed the Smith Travel Report to align area teams and… Show more During my tenure as Operations Analyst in the Office of the Chief Operating Officer (COO) at the Dallas-Fort Worth Metroplex, I specifically coordinated and managed the profit and loss reviews of assets for the Chief Operating Officer. I performed quarterly reviews of hotel operations with management teams and collaborated with distressed hotels to develop and execute additional revenue programs.Furthermore, I monitored and analyzed the Smith Travel Report to align area teams and increase hotel revenue by optimizing the distribution channel, mix of business, and current and future pricing strategies. I was also responsible for preparing Performa projections and ROI analyses.Additionally, I created and conducted monthly profit and loss reviews with the Senior Operating team. Show less

During my tenure as Director of Projects at Thauer Lodging, I undertook various responsibilities, including special projects for the CEO. One of the significant tasks involved establishing policies for refinancing the hotel portfolio, ensuring alignment with company objectives and financial strategies.Additionally, I assumed the role of acting Hotel Manager and General Manager when required, overseeing daily operations, staff management, guest satisfaction, and financial performance… Show more During my tenure as Director of Projects at Thauer Lodging, I undertook various responsibilities, including special projects for the CEO. One of the significant tasks involved establishing policies for refinancing the hotel portfolio, ensuring alignment with company objectives and financial strategies.Additionally, I assumed the role of acting Hotel Manager and General Manager when required, overseeing daily operations, staff management, guest satisfaction, and financial performance. This included implementing efficient operational procedures, optimizing revenue streams, and maintaining high standards of service quality.Moreover, I collaborated closely with cross-functional teams to execute strategic initiatives and drive business growth. This involved project planning, resource allocation, and monitoring progress to ensure timely and successful completion of objectives.Throughout my tenure, I demonstrated strong leadership, analytical skills, and adaptability to effectively manage diverse projects and contribute to the overall success of Thauer Lodging. Show less