-Assists with logistics, coordination and day-of execution of meetings, conferences and events-Creates a hospitable environment for attendees, event owners, and vendors.-Designs floor layouts pre-event in order to create the best flow-Acts as liaison between client on production of events and production related issues-Works with client closely before and during the event in order to ensure event success and customer satisfaction

- Recruited new members via in-house sales activities - Guided new members through the onboarding process and conducted tours of the space- Attending events to facilitate introductions between members

• Aligned organizational objectives with the sorority's mission, increasing membership growth, profit and current involvement by collaboratively developing integrated strategies.• Managed all aspects of the sorority, including finances, chapter wellness, marketing, advertising, campus relations, recruitment and event planning.• Successfully retained member engagement while running the sorority virtually

• Coordinated catering services and decorations to compliment event theme.• Developed creative design for marketing materials, including print materials, brochures, banners and signs.• Coordinated, created and scheduled content, designs and periodic updates to sorority's social media account.

• Cultivated positive guest relations by managing information and orchestrating speedy seating.• Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.• Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

• Cultivated positive guest relations by memorizing member's names and greeting them accordingly.• Gained insight with the operations of private clubs vs public restaurants • Assisted managers with quickly resolving service- and food-related issues.• Worked closely with the Director and Assistant Director of Catering and Events to help with event set up

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.• Served appetizers, entrees and refilled beverages for events up to 50-60 guests.• Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.

• Politely welcomed arriving guests, providing room keys and information on amenities and policies.• Handled requests for information, mail and messages in an efficient and courteous manner.• Established and maintained good communications and team work with fellow employees and other departments within the hotel.

• Politely welcomed arriving guests, providing room keys and information on amenities and policies.• Swiftly responded to room requests and other inquiries made via establishment website, email or phone.• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.