Vernon Dcosta Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Lead- CRM Department Liaising and Single point of contact between the Company and the Customer/Investor.Handling Post Sales Operations till Property Possession/Handover.Ensuring smooth processes while coordinating with customers on Solutions, Grievances, Issues, and Doubts.Ensure collections on construction milestones from customer payments are maintained.

Bengaluru, Karnataka, India

Business Development for a SaaS-based Internet firm, (E-Commerce)Working as a Business developer & Customer Service manager by handling a team of 7-8 members focusing on Product Category, Market Analysis and Brand onboarding on a B2B level. Providing Training and development of a team in communication, negotiation, and business ethicsAnalyse the Market and.

Dubai, United Arab Emirates

Key Account management & cross sales with pricing & operations department to process Import & Export as per clients' requirements.Handling Database, Internal Coordination with Logistic department along with future available shipments for follow-up Process.Maintain customer satisfaction by coordinating with other departments to ensure product.

Mysuru Area, India

CRM project management and Possession specialist, MIS reporting, Customer Engagement, and Interdepartmental coordination to resolve customer queries & grievances for product quality. Facilitate property registrations & final handover, Manage Customer satisfaction during routine Inspection, Regular progress updates to clients on enquiry, and Follow up on.

Bengaluru Area, India

Portfolio and relationship management with walk in clients, Brand Marketing and in officesales, solving customer queries and providing personal service, New customer acquisitionwith Daily MIS update, Customer retention.

Mysore

Handled Direct & Indirect Marketing, Brand Management, Product marketing, B2B & B2C,Managed direct walk in’s as well as on spot site visits, MIS and data management, Day to daycustomer telephonic interaction, Handling Marketing campaigns and Expos, Escort customers forproject site visits, Raise customer satisfaction.Achieved best overall sales performance.