As Director of Professional Services, I successfully direct and manage complex multi-site SAaS project implementations while providing strategic oversight and guidance to professional service activities and staff. Developing and nurturing long-term relationships with executive stakeholders within key customer accounts comes natural to me. I have worked with sales teams to create an active pipeline and implement scalable growth strategies to quickly identify ways to drive expansion opportunities, along with leveraging my network to advance sales opportunities. Working in partnership across agile teams, I actively influence product roadmaps based on external customer needs and requirements ensuring the platform remains innovative and meets the needs of current and future customers.My experience includes working with corporate, government, private, and nonprofit organizations allowing me to hone in on my strong program and project management professional skills.
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Director Of Professional ServicesFidelityehr Feb 2022 - PresentSanta Fe, New Mexico, Us -
Senior Professional Services ManagerFidelityehr Feb 2016 - PresentSanta Fe, New Mexico, Us
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Senior Client And Implementation SpecialistFidelityehr Feb 2015 - Feb 2016Santa Fe, New Mexico, Us
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Communications & Technology CoordinatorOffice Of The Governor, State Of South Carolina Jul 2014 - Dec 2014Served as the right-hand to the Executive Director and Network Development Director and successfully managed my multifaceted role as project manager, communication liaison, and office manager. I was the project lead for the development and implementation of a customized online-based data collection, knowledge management, and feedback platform designed to increase fidelity, high-quality teamwork, and positive outcomes for youth and families. Additionally, I coordinated and conducted professional development training and events, served as procurement officer for the State office and four regional offices, drafted a new website and created marketing materials, made significant improvements to office operations and procedures, among other core responsibilities. -
ConsultantIndependent Consultant Oct 2013 - Oct 2014Independent projects include managing a successful judicial campaign, creating curriculum and marketing collateral for a national charter school network, creating and editing content for a national multi platform media company among other exciting projects.
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President'S Assistant & Research AssociateIes Abroad Mar 2012 - Sep 2013Chicago, Il, UsI served as a trusted resource and assistant to the CEO and Chief of Staff to drive the execution of IES Abroad’s strategic priorities. With extensive experience in planning and executing domestic and international events, conducting and creating in-depth market research, managing the day-to-day financial and operational duties of the office, I have proven experience in challenging and quick-paced environments with C-Suite executives. -
Development And Marketing AssistantUrban Gateways Sep 2010 - Aug 2011As a critical and hands-on member of the Marketing and Development team, I provided support to planning and implementing marketing strategies for a year-long 50th anniversary commemoration for Urban Gateways. I managed social media platforms and fundraising campaigns, launched a micro-site, created over 20 local partnerships and sponsors, developed marketing collateral, e-newsletters, and program materials, and assisted in all phases of planning and executing the annual gala event, raising over $285,000. She also provided confidential administrative support to the Executive Director and Board of Directors.
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Marketing & Tourism AssociateLaporte County Convention And Visitors Bureau Jun 2010 - Aug 2010
Kara Vernon, M.Ed. Education Details
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University Of Illinois Urbana-ChampaignOrganization & Leadership -
University Of VirginiaSemester At Sea
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Western Washington UniversityCommunication; International Studies
Frequently Asked Questions about Kara Vernon, M.Ed.
What company does Kara Vernon, M.Ed. work for?
Kara Vernon, M.Ed. works for Fidelityehr
What is Kara Vernon, M.Ed.'s role at the current company?
Kara Vernon, M.Ed.'s current role is Director of Professional Services.
What schools did Kara Vernon, M.Ed. attend?
Kara Vernon, M.Ed. attended University Of Illinois Urbana-Champaign, University Of Virginia, Western Washington University.
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