PermafrostAI is on a mission to empower enterprises and their people to drive their next generation of business outcomes, by combining business process innovation with the pragmatic use of AI/ML to achieve strong, measurable results.We help enterprises eliminate the complexity of defining and implementing AI/ML use-cases, by providing a clear, linear engagement process from solution design to production:Strategic AI/ML Advisory:• Design Thinking Workshops• Use-case selection & development• Business process evaluation and design• Solution architecture & wireframing• GenAI + AI/ML strategy and roadmapAI/ML Solution Delivery Services:• AI/ML-powered product development• Enterprise-grade AI/ML solution development• AI/ML engineering• MLOps & LLMOpsSnowflake Platform Services:• Platform Migration• Data engineering• Performance & cost optimization*In conjunction with AI/ML services only

The customer solutions team is responsible for leading strategic customer engagements, to showcase and evangelize the art of the possible on Snowflake, and guide customers in ideating, scoping, and designing solutions with the Snowflake Data Cloud. Our mission is to materially advance our customers' journey on Snowflake, partnering with them to design and implement innovative use cases and design patterns that help them solve their most complex business problems.

The frostbyte practice continued to grow, and evolved its charter to be customer focused and under the banner of Snowflake’s Field CTO organization.frostbyte launched a new engagement model for “Customer Co-innovation”, working with strategic Snowflake customers to solve their complex business problems with the Snowflake Data Cloud. In co-innovation engagements, frostbyte builds functional prototypes for customers to use as a starting point for implementation and for Snowflake’s broader GTM use. The success of these engagements within strategic accounts proved the commercial value of frostbyte solutions, resulting in new customer acquisitions, large renewals, and the mass adoption of frostbyte assets in Snowflake’s GTM efforts globally - sales cycles, partners, marketing events, Snowflake Summit and more. To drive efficiency, frostbyte pioneered the agile pod development framework at Snowflake, allocating team members in Data Engineering, Data Science, BI, Apps, and Visual Design to work in units on dedicated projects - the topic for a Snowflake Summit session “Snowflake on Snowflake: Rapid Prototyping of Industry Solutions”.In FY23, the frostbyte team produced the following solutions, seeing overwhelmingly positive customer sentiment, and commercial success through growth deals and implementations:• Retail Inventory Analysis• Social Determinants of Health• ESG Materiality• Fan 360 / Customer Experience• Personalization with Simon Data

Launched frostbyte, Snowflake’s Industry and Technical Innovation practice alongside Robert Guglietti. Our charter was to create Snowflake’s first library of relevant, memorable and innovative industry solutions, and take them to market alongside a cross-functional team comprised of Product Marketing, Product, Industry GTM, Sales, Sales Engineering, and Professional Services. Working across all 4 of Snowflake’s priority verticals, frostbyte built out technical solutions to support Retail, Media, Financial Services, and Healthcare GTM initiatives and marketing events, with the purpose of capturing the art of the possible on Snowflake. Every frostbyte build captured business outcomes for each industry, to build credibility and excitement with business audiences, while simultaneously being architected to highlight Snowflake differentiators and best practices for technical audiences. We were also directly involved in executive meetings and demonstrations in North America, EMEA and APAC, showcasing frostbyte content to support dozens of active opportunities - this resulted in new Snowflake capacity agreements and renewals. To scale sales impact, frostbyte also created and maintained the infrastructure to efficiently distribute content to sellers and enable them with the selling and technical assets to take into their deals. With significant momentum, frostbyte began to attract the interest of the Snowflake ecosystem, onboarding over a dozen Data Marketplace partners onto frostbyte industry solutions, for execution in joint GTM initiatives.

Started at Snowflake on the original Western Canadian sales team as an Enterprise Sales Engineer. Built out the Western Canadian territory, signing new Snowflake customers and helping them grow their Snowflake footprint by migrating and re-architecting complex workloads to leverage the full power of the Snowflake Data Cloud. With a relentless focus on the Snowflake customer experience, our goal was to build a strong customer community across Western Canada to advance customers through their Snowflake journey by hosting hackathons, customer workshops, and various interactive events.In addition to Sales Engineering duties, started incubating the idea of a centralized technical content function at Snowflake in August 2020. Partnered with Robert Guglietti, another Snowflake Sales Engineer, to create the strategic vision, and technical framework for content development and distribution at Snowflake, designed to scale for years to come. Our core focus was to transform Snowflake’s content strategy by creating the first library of high impact industry demo content that highlighted the business value of the Snowflake Data Cloud, without compromising on quality and technical depth. Our end goal: to transform the Snowflake customer experience and accelerate sales activity across the globe.

As a part of SAP’s Field Presales team, responsibilities included:• Leading Presales engagements, working directly with customers and positioning solutions according to high value use- cases, business process, technology strategy, and corporate strategy.• Building and delivering memorable solution presentations and demonstrations to customers, evangelizing the capability, value, and business outcomes driven by SAP’s HANA Data Management Suite and Analytics portfolio, tailored to the customer's specific needs and business challenges.• Leading and organizing Canada-wide demand generation activities – hosting full-day customer conferences to showcase new software releases, and innovative use-cases via presentations and live demonstrations.• Mentoring SAP Presales Academy Graduates, to facilitate development surrounding their solution areas, provide coaching on the Presales role, as well as guidance on professional / career development.• Recipient of 2017 Presales Multiplier Award, for outstanding contribution to SAP in Presales leadership and execution.• Nominated for the SAP Catalyst Program, a global fast track program for high achievers, and selected for the Prepare to Lead program for Catalysts with high leadership potential.

As a part of the SAP Presales Team specializing in BI & Analytics tools:• Successfully supported Analytics deals in North America Commercial Sales through remote demo delivery methods such as Virtual Studio, WebEx, etc.• Leveraged remote methods to scale, and execute inside sales cycles across North America - from discovery, to product demos and presentations, use-case generation, workshops/enablement, and departmental pilots/POC’s.• Designed value-driven custom demos, factoring customers’ strategic objectives, integration with IT infrastructure, BI applications, industry verticals, lines of business, and user groups.

As an analyst on TELUS Partner Solutions’ product team:• Conducted analytics on an ad-hoc and project basis, spearheading the business case development for two capital intensive telecommunications projects across cross-functional teams – a trans-pacific submarine communication cable ($200 Million), and a fiber optic network expansion ($100 Million) expected to generate $3.1B in revenue over 10 years.• Leveraged investment in analytics technology to build and present business case, securing $2M in capital funding for the initiation of a project pilot.• Supported Account Managers by receiving and processing orders, engaging with partners and communicating requirements to Product Managers and Sales Engineers. Created dashboards with Tableau Software that provided the Sales & Marketing teams insight to support account strategy and active sales cycles.• Recipient of Bravo Award for supporting a large, 50-circuit deal with a major account, by processing quote requests and coordinating with the Account Executive and Product Manager.