Network Operations Center (Noc) Engineer
Wayport, Inc
Wayport, Now acquired by AT&T offers AT&T Wi-Fi Venue Service which is more than just end-user Internet connectivity. They deliver an end-to-end network solution, including: transport, application enablement, program and project management, installation, posting, monitoring, maintenance, and 24/7 customer care. Operations and Project Management:* Monitoring and maintaining the integrity of Wayport’s network.* Liaise with other departments to leverage support requirements.* Supported connectivity issues escalated from Customer Support Technicians (call center and system operations) and those identified through Wayport's proprietary monitoring software* Monitored, supported and installed inventory database of WAN and switch plant equipment including, but not limited to: Network Management Devices (Linux servers), Cisco 7206 VXR routers, Access Points (Cisco 1100 and 1200 series), EveryWire, Switches (Cisco, ATI, Baystack), Cable Modems (Cayman, Westell, Efficient Networks), and Printers* Monitored and moderated bandwidth usage and violators* Facilitated circuit (DSL and T1) and server bring ups including heavy interactions with DSL wholesalers (Verizon, SBC, Qwest, New Edge, Sprint etc.)