Veronica Hoffman Email & Phone Number

I am currently a Client Services team lead, assisting clients in many capacities. My major tasks include walking clients through the use of technology, updating documents, maintaining client files, as well as supporting them through phone and email. I also offer support through client escalations to achieve satisfaction.

-Assisted Experience Manager and Director of Operations with duties surrounding events and space management within the Vegas Hub.-Assisted catering vendors with presenting and breaking down food areas.-Checked in guests at the front desk.-Gave tours to new visitors.-Kept track of certain items of inventory that moved quickly in the space (paper towels.

Las Vegas, Nevada Area

-Properly store and organize paper contracts and digital content from past events.-Redistribute event content to clients of past events.-Schedule phone calls and meetings for the CEO.-Part-time wedding coordinator.-Increase feedback and reviews post-event through WeddingWire.com and through the Google business page.-Manage event company Instagram.-Youtube.

Las Vegas, Nevada Area

-Receive and distribute packages to members of the team.-Maintain inventory of supplies used by the office.-Maintain great communication with vendors.-Make sure all invoices are paid on time.-Maintain an organized and clean office.-Assist Director of Operations and Human Resources to onboard new employees.-Provide solutions after analyzing all.

Las Vegas, Nevada Area

-Understand company policy and application of tactics.-Process credit card transactions.-Assist customers with placing, altering, and returning of orders.-Verify customer information and keep sensitive data safe.-Provide customers WOW through service.

Las Vegas, Nevada Area

-Maintain the integrity and function of the co-working space by day.-Give tours of the facility.-Schedule and coordinate meeting and event spaces.-Assist in scheduling for the Entrepreneur In Residence.-Provide social media content for Work In Progress.-Help host community oriented events.-Assist Work In Progress members to find solutions.-Connect.

Las Vegas, Nevada Area

-Coordinate event space property for interested clients. -Make sure the property is cleaned and secured prior and after events.-Help host community oriented events.-Process invoices and contracts.-Schedule appointments with interested clients.

Las Vegas, Nevada Area

-Maintained the integrity and function of the coworking space by day.-Set up appointments for my supervisor.-Coordinated and worked in events in the evening at the same location.-Checked in guests for the Downtown Project tour.-Ran information distribution for The Window.-Coordinated with non-profits for event activation in the space.-Checked in and.

Las Vegas, Nevada Area

-Tour guide for Downtown Project.-MC the evening drum circle hosted at Container Park.-Provide up to date information on an event directory board of the downtown foot print to my company on a weekly basis.-Maintain civilian safety and precautions during big events in the downtown Las Vegas area (Life is Beautiful Festival 2013, Rock n' Roll Marathon, and.

Reno, NV

-Was President of VOX: Voices for Planned Parenthood at University of Nevada-Reno.-Coordinated club meetings and activities. -Educated student body on sexual health issues.-Created interactive and educational events for the student body.-Prepared club budget quarterly.