Veronique Green, Lmsw Email & Phone Number

Connecticut, United States

- Provide virtual counseling and therapy services to clients facing mental health challenges, including depression, anxiety, PTSD, and trauma.- Conduct virtual assessments and develop personalized treatment plans tailored to meet the unique needs of each client.- Utilize telehealth platforms to deliver individual, focusing on empowerment and resilience-building.- Collaborate with clients to connect them to external resources and support networks for continued care and well-being.- Advocate for clients' rights and mental health awareness, with a particular focus on veterans, LGBTQ+ community members, and survivors of domestic violence.

United States

• Facilitate virtual and in-person engagements to address client needs and concerns. Conducted engaging and informative sessions to support clients during their open cases on a judge mandate. All documentation was entered in the CaseWorthy database. • Collaborate with multidisciplinary teams to develop personalized support plans.• Utilize active listening and empathy to foster trust and rapport with clients.• Demonstrate adaptability in delivering services, including early engagement to accommodate community events. Collaborated with legal team members to ensure clients' needs were met effectively.

Bronx, New York

• Co-facilitate 4-hour training sessions to 1-30 potential poll workers on the operation of an Election Day poll site. • Organize training curricula such as manuals, hands-on presentations, and communications based on Board of elections instructional design for training poll workers.• Evaluate and model effective oral and written communication to engage poll workers effectively during an annual training session.• Set clear training expectations.

Bronx, New York

• Compile Election Day materials week before Election Day.• Oversee 30 poll workers assigned to poll site and assist with completing polling place closing paperwork. • Monitor consolidation of vote totals from the two balloting systems and the transmission of the consolidated data to the Board’s central server. • Serve all precincts within a polling place while following Board instructions to complete all required tasks for the close of Election Day.

Bronx, New York

Serve as Director of Election Districts and Assembly Districts ensuring district tables are properly supplied for voters during elections and accurately tallying ballots and validating materials used. Approve all necessary documents. Lead a staff of clerical, technical, and paraprofessionals and volunteers who coordinate and referee elections, while establishing new or redistricted precincts and preparing, maintaining, and publishing precinct maps. Direct development and revision of procedures, forms, schedules, and policies in preparing and conducting elections. Identify data processing programming needs, ensuring required automated programs are developed and implemented for efficient election operations. Compile statistical data and prepare related reports and recommendations. Offer election services as requested by all county governmental personnel.Key Achievements:▪ Oversaw 2014-2022 elections with record voter turnout.▪ Successfully connected with first-time voters.

United States

• Conduct psycho-socials, service plans, health, vocational, and self-preservative assessments, as well as develop and implement person-centered treatment plans, and supportive services through evidence-based client treatment practices for up to 46 tenant caseloads. All documentation was entered into the AWARDS resource center. • Facilitating individual and group counseling by providing psycho-education in relapse prevention, health literacy, and navigating mental health and substance abuse systems. Assessing tenants’ substance abuse, health, mental health, and other care needs and coordinating services with community-based resources along with the tenant’s general support systems. Assist clients in improving and maintaining self-care, interpersonal, and vocational skills. Assist clients in achieving housing stability.• Manage monthly reports, which demonstrate the tenant's progress based on mutually agreed long and short-term goals and the documentation provided based on HASA audit requirements. • Prepare minutes for meetings, notices, special reports, correspondence, and packaging of resource material as required, and collect rent from tenants, for various program activities.Key Achievements:Overall, my key achievements include connecting residential clients to necessary community resources, promoting community engagement, facilitating access to specialized care, fostering self-sufficiency, and supporting residents' spiritual well-being.

United States

• Community Coordinator maintain and manage partnerships with DHS, the Criminal Justice Systems, Department of Corrections, Assertive Community Treatment (ACT), Care Coordination, Forensic Assertive Community Treatment (FACT), Veteran Affairs, and Intensive Mobile Treatment (MIT). • Ensure discharge planning for clients leaving jail and prison with the goal of preventing reoccurring homelessness; and serve as the support for sex offenders, by working with partner agencies, shelter staff to organize various training, and submit referrals.• Monitor and track 40-50 sex offenders and parolees within the system and produce weekly Microsoft Excel and Word reports detailing the population.• Provide effective leadership in staff/client development and training

Bronx, New York, United States

Conduct intakes and assessments, including alcohol, psycho-social, mental health assessments. Input all client information and update in a timely fashion into Client Assistance and Rehousing Enterprise System, DHS comprehensive online case management system (CARES).• Provide advocacy/ case management/ counseling services and assist the clients in the creation and adherence to their Individual Living Plans (ILP), identify short and long-term objectives to be achieved. • Collaboratively work with 18-33 clients and shelter team to identify and obtain financial entitlements, housing, and other concert services. Provide escort services to clients as needed. Connect clients and staff to community resources, employment opportunities, and events. • Maintain accurate and up to date written client documentation as required in data, assessment, and plan. In accord with city and state oversight agency guidelines.

Bronx, New York

• Maintain an active caseload of 12 caregiving families and enter all information and units into the Peer Place/Senior Tracking, Analysis and Reporting System (STARS) database. • Assist, compile, maintain, provide information/referral, advocacy, counseling/support, care coordination, weekly contact with Caregivers/ Care Receivers. Implementation of Caregiver services and care plan. • Perform home visits and obtain medical orders while ensuring 2 ADLs for service provisions for select services such as respite and supplemental. • Facilitate support group/educational training for caregivers.

New York, New York

• Coordinate the require duties essential for daily activities of 20 Social Workers, along with administrative responsibilities including transcribing minutes for departmental meetings/ distribute pertinent information. • Compile, email, scan and submit discharge packages and HRA2010e to the applicable participate of the process and ensure that clients are keeping all medical and psychiatric appointments.• Notify the appropriate legal and law enforcement officials of 730.40 Criminal Procedure Law (CPL) defendants discharged from the facility.• Familiar with inpatient and Transitional Living Residents entitlements and enrollment process.

Apply educational, relationship building, project management, and leadership skills to organize a technical and practical instructional program, including demonstrated experience and skills necessary in the mailroom, techniques, and terminology for patients diagnosed with mental illness. Inform, guide, and instruct patients in using and maintaining tools and equipment, understanding codes or regulations related to trade and taking appropriate safety precautions. Oversee and plan the work of patients, while helping them identify their strengths for emphasis with potential employers.Key Achievements:▪ Successfully created and maintained a positive work environment.▪ Assisted three out of six patients with their discharge into society.

• Attend daily morning rounds and facilitate weekly individual the party with 5 patients and treatment groups with the award of 28 patients per week. • Sustain a caseload of 5 forensic patients along with follow-ups for 3 long terms and 2 admissions.• Complete 75A admissions note, annual core history, weekly progress notes, and patient treatment plan reviews in MHARS. • Maintain an updated patient tracking, Health Insurance Portability and Accountability (HIPAA) release, health care proxy, and family contact sheet.

New York, New York

Utilize administrative, project management, and organization experience to restructure the filing system for the administrative discharge summaries and forensic department. Compile confidential records of patients. Oversee, manage, and redirect mailroom using a Neopost database system. Coordinate correspondence related to patients’ confidential records throughout the organization. Perform essential administrative functions, including transcribing minutes for departmental meetings.Key Achievements:▪ Developed a patient database of those discharged and current residents.▪ Restructured hospital’s mailroom system.

Bronx, New York

Maintained integrity and privacy of students’ confidential records. Greeted students, faculty, administrators, and visitors. Processed incoming calls on a multi-line switchboard system, accurately recording messages. Assisted other administrative staff with overflow assignments.Key Achievements:▪ Created a spreadsheet of student records, allowing immediate & controlled access confidential information.▪ Reorganized filing system for the Registrar Office.

Bronx, New York

Greeted and assisted guests, employees, and visitors. Received all incoming calls, faxes, and inquiries. Organized, prepared, and promoted the March 2014 Networking Breakfast event.Key Achievements:▪ Created, planned and executed a successful event holding a high attendance of comptroller, assemblymen, and community members of the Bronx district.▪ Recognized as the first intern to plan a successful fundraiser for Mount Hope.▪ Successfully planned, coordinated, and ran a fundraiser that included contacting the Bronx Chamber of Commerce and resulting in 18 of the 22 members attending the event.

New York, New York, United States

• Supervised a team of cashiers, provided training, and ensured smooth operation of the cash register area.• Managed cash handling procedures, including opening and closing cash registers, preparing daily cash reports, and making deposits.• Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payment methods.• Resolved customer complaints and inquiries in a professional and timely manner, ensuring customer satisfaction.• Collaborated with the management team to implement sales strategies and achieve revenue targets.• Conducted cash register audits to maintain accuracy and identify discrepancies.• Assisted in scheduling and assigning duties to cashiers, ensuring adequate staffing levels during peak hours.

Developed and directed the Heroes Summit City Year 2011 daily curriculum program for 120 students, with a staff of 25 Corps Members from a diverse background. Promoted a positive school climate by maintaining relationships with students, parents and school staff members. Gathered, compiled and maintained database of student attendance, student progress, and teachers’ testimonials on Corps Member impact. Collaborated in the creation and implementation of weekly lesson plans as part of the enrichment and academic curriculum.Key Achievements:▪ Developed and directed the Heroes Summit City Year 2011 daily curriculum program for 120 students, with a staff of 25 Corps Members from a diverse background.▪ Created and implemented weekly lesson plans as part of the enrichment and academic curriculum.

New York, New York, United States

• Greeted customers, took orders, and processed transactions accurately and efficiently.• Created custom ice cream flavors and mixed a variety of ingredients to produce unique and delicious treats.• Assisted customers in choosing flavors and toppings, ensuring exceptional customer satisfaction.• Maintained cleanliness and organization of the work area, including equipment and utensils.• Complied with health and safety regulations and maintained proper food handling and storage procedures.• Trained and mentored new team members on cash handling procedures, ice cream preparation techniques, and customer service.

Master'S Degree, Social Work, 3.6

Activities and Societies: Aging Education Fellowship Outreach Coordinator TCGSSW Student Council Outstanding Community Service.

Bachelor'S Degree, Business Management In Human Resources

Activities and Societies: Alpha Beta Gamma Delta Chi Chapter Business Honor Society, Delta Mu Delta Nu Omega Chapter Business Honor Society

Associate'S Degree, Business Administration And Management, General, 3.82

Activities and Societies: CEO Club, Drama Club, and Music Club

Regents, 2.7