I am a professional with unparalleled customer service skills. organized logical thinker who makes quick and rational decisions. Problem solver who adapts quickly to unforeseen situations. Showcase effective communication and listening skills. Multi task and carry out duties in a dynamic work environment.I am a customer service manager who ensures a safe high performing operation by leading,engaging,coaching,and developing the front line team members. I create a safe,reliable operation while delivering an exceptional customer experience. I am a leader who is a hard worker, I am passionate about safety. I deliver quality products to our customers on the front line. I improve the lives of our customers in day to day operation while driving operational excellence. I am a safety advocate who coach and mentor front line team members, while building relationships. I make sound business judgements to resolve issues.

Responsible for leading and managing a store to meet or exceed financial goals. Responsible for driving sales through product knowledge and merchandising. Performed operational duties to maximize profit. Worked with the Loss Prevention Managers to prevent inventory shrinkage and deter theft. Interview and hire into open positions. Coach,council and address performance issues. Ensures that store presentation standards are maintained at the highest possible level. Provided Five Star Service to all clients and unparalleled customer service. Deliver quality products to our customers. Improve the lives of our customers in day to day operation. Drive operational excellence while keeping a safe conscious environment that promotes exceptional customer service. Make sound business judgements to resolve issues.

Responsible for driving sales,customer service associate development,store profitability in stock and store appearance. Manage all operations of the store. Drive profitability through expense management and shrink mitigation. Overall operational efficiency in all areas of the store. Responsible for inspiring associates to embrace and achieve goals that enhance the customer experience. Provide Five Star Service and unparalleled customer service to all clients. Drive operational excellence while keeping a safe conscious environment that promotes exceptional customer service. Coach and mentor front line team members while building relationships. Improve the lives of our customers in day to day operations.