Veronica Alfaro Email and Phone Number
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As an experienced HR Senior Director with over 15 years of expertise in all aspects of human resources, I bring a wealth of knowledge and a proven track record of success to any organization. I have a deep understanding of HR processes, policies, and procedures, and am highly skilled in developing and implementing strategic HR initiatives that align with business goals.Throughout my career, I have demonstrated exceptional leadership and communication skills, and am highly regarded for my ability to build and maintain positive relationships with employees at all levels of the organization. I have a passion for creating a culture of employee engagement, and am committed to developing and implementing programs that foster a positive work environment.In my role as an HR Director, I have successfully managed complex HR projects on the LatAm region, including mergers and acquisitions, and have developed and implemented employee retention and talent management programs that have significantly contributed to the growth and success of the organizations I have served.My expertise in HR includes recruitment and retention, compensation and benefits, employee relations, performance management, training and development, and compliance with local employment laws. I am highly analytical, and have experience in data analysis, forecasting, and budgeting.In summary, I am a highly accomplished HR Senior Director with extensive experience in all areas of human resources. I am passionate about driving organizational success through the development and implementation of effective HR strategies and initiatives, and am committed to fostering a culture of employee engagement and excellence.
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Human Resources Sr. DirectorAccess | Information Management Jul 2023 - PresentPeabody, Massachusetts, UsResponsible for the HR department for Costa Rica, Panama, Trinidad & Tobago and Puerto RicoResponsible for the Learning and Development Global function
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Human Resources Regional DirectorAccess | Information Management Aug 2016 - PresentPeabody, Massachusetts, Us• Responsible for the HR department for Costa Rica, Panama, Trinidad & Tobago and Puerto Rico• Partner with Regional Management to achieve Company's strategic goals• Lead the Great Place to Work certification process 2022-2023 and 2023-2024 for Costa Rica and Panama• Lead workforce planning and recruiting strategy • Ensure company compliance with government laws, policies and procedures for the region• Compensation and benefit structure • Engagement and retention strategy• Member of the Global Steering Committee for D,E&I• President of the Global Hispanic/Latino ERG• KPI´s management and follow up• Manage the HR Budget • Advise leadership team and HR team on the correct management of the employee relations, performance management and disciplinary process• Support, guide and coach Managers • Create, review and update company policies, from a local/global perspective • Reporting and analysis• HRIS - UKG (UltiPro) HR system knowledge
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Hr GeneralistEncore Capital Group Jan 2012 - Aug 2016San Diego, California, UsPartner with Management to achieve Company's strategic objectivesEnsure company compliance with government laws, policies and proceduresManagement of the Occupational Health committeeCompensation and benefits managementReview payroll process and employees severance and all legal documentation requireHR business support and partnering.Investigate cases of misconduct and employee relations, and follow up to the complete disciplinary process including warnings and dismissals.Reporting and analysis Engagement and retention strategyHRIS - Workday knowledgeSupport in all the different processes and areas of department needs -
Learning And Development CoordinatorFiserv Feb 2010 - Jan 2012Milwaukee, Wisconsin, UsCreation of the annual training planManagement of the training budgetEnsure a good compliance of company policies for all employeesResponsible for the professional growth of employees, career plansResponsible of the recognition program Management of the HRIS - ExactusAdministered the ticket system for all HR requestsCoordination of the complete training processesTrainer in soft skills topicsResponsible for the ISO 27001 compliance of the HR Department, policy developmentResponsible for the employee engagement activitiesConducted a strategy based on associate satisfaction survey results -
Training ManagerParadisus Playa Conchal Aug 2009 - Jan 2010Overall coordination of the Training and Development Department Creating reports to Corporate ManagementManagement of the annual training budgetPlan and coordinate internal training processes of employees, approximately 600 employees.Organize social activities for employee engagement and recreation.Coordination of the Reward and Recognition ProgramResponsible for the Internal Satisfaction Program
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Training AssistantParadisus Playa Conchal Sep 2008 - Aug 2009Provide the New Hire Orientation to all the employeesPlan and coordinate internal training processesOrganize employee engagement activities Coordination of the Reward and Recognition ProgramMotivational strategies
Veronica Alfaro Skills
Veronica Alfaro Education Details
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Fundesem Business SchoolHuman Resources Management And Services -
Universidad Autonoma De Centro AmericaPsychology
Frequently Asked Questions about Veronica Alfaro
What company does Veronica Alfaro work for?
Veronica Alfaro works for Access | Information Management
What is Veronica Alfaro's role at the current company?
Veronica Alfaro's current role is Human Resources Sr. Director at Access.
What is Veronica Alfaro's email address?
Veronica Alfaro's email address is va****@****tal.com
What is Veronica Alfaro's direct phone number?
Veronica Alfaro's direct phone number is (877) 345*****
What schools did Veronica Alfaro attend?
Veronica Alfaro attended Fundesem Business School, Universidad Autonoma De Centro America.
What skills is Veronica Alfaro known for?
Veronica Alfaro has skills like Human Resources, Employee Relations, Training, Management, Team Leadership, Employee Engagement, Talent Management, Hris, Performance Management, Teamwork, Hr Policies, Goal Oriented.
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