Veronica Bauer Email & Phone Number

San Jose, Ca

Maxim’s acquisition of Volterra has allowed me the opportunity to seamlessly integrate Volterra’s long term and short term forecast into Maxim’s SAP demand planning system 4 months ahead of schedule. Through the collaborative effort with Maxim’s sales operation team we are currently on schedule to complete integration of Volterra Salesforce instance into Maxim’s Salesforce instance on time.I am responsible for maintaining relationships with key customers to ensure a smooth transition between Volterra and Maxim.A key component of my job was integrating a buy/sell program for a key customer into Maxim systems which has been completed successfully.

Fremont, Ca

As an account representative I was responsible for creating monthly forecast packet for the company which summarized forecast changes for current month’s forecast versus previous month’s forecast and presenting data to the CEO and Executive Staff. My detailed analysis and summary took into account changes by the product and customer. Forecast customer demand for accounts I managed by analyzing trends on historical shipments, current backlog, customer forecast, and IDC data. Increased forecast accuracy by 30% bringing projected revenue up to 90-100% accuracy. My responsibilities also included managing high end customers such as Hewlett Packard, Cisco, Dell, Juniper, and LSI, working with customers to avoid push outs and cancelations, and working alongside Operations and Sales Teams to resolve customer line down escalations. I also established a buy/sell program for a key customer that masked prices on shipping documents to contract manufacturers.I managed annual/quarterly contract price agreements and negotiated with upper management to align pricing with Field Sales input and customer performance and targets. Analyze top down deviations to monthly build plan to provide a more accurate forecast which allowed Operations to project fab capacity needs and minimize excess inventory and secure supply for customers.As an organizer of Volterra’s semi-annual world-wide sales conference, I negotiated contracts and prices with hotels and was in charge of team building events and dinners.

Fremont, Ca

With my experience with Salesforce.com, I managed the roll out of Salesforce.com for Volterra and completed the operation on schedule. I led a team on the development of the Salesforce Custom RFQ module and implemented it without issue, simultaneously performing ongoing support requests of users.I was responsible for writing the Salesforce.com and Right90 training documentation for database users, ensuring that all documentation was up-to-date, and conducted new user training sessions around the world.I developed Salesforce.com reports, dashboards and processes to monitor data quality and integrity.

Sunnyvale, Ca

As a Supervisor of Customer Operations, I managed revenue in excess of $100 million and supervised direct reports, wrote and presented bi-annual performance evaluations, created and delivered training presentations, educated new Customer Operation Representatives on policies, procedures, and systems, and acted as Customer Operations liaison for quarter end fiscal management with Finance and Operations.

Sunnyvale, Ca

Duties included management of annual revenue in excess of $100 million dollars for high end customers, analyze customer forecasts, managed customer relationship, identified and tracked new customer projects, reviewed and advised on customer corporate contract agreements, set-up and managed Vendor Managed Inventory, and authored various departmental procedures.