Veronica Botha Email & Phone Number

Constantia Kloof, Roodepoort

Management Consulting services that assist businesses in resolving issues, enhancing value, maximising growth, and improving their performance. Designed to analyse the strategy, organisational structure, management, and operations of an organisation with a particular focus on project management, business analysis, change management, and process reengineering. Clients:2016 - 2018MMI Holding - Umhlanga Site Infrastructure - OCSA Health System Integration 2018City of Tshwane - SAP Migration + SolMAN Migration2018Cell C - Huawei Infrastructure Upgrade 2019 - 2021Netcare H/O and Medicross H/O- Medicross - Non-Profitable Clinic Closure- AI Revenue Forecast Modelling - Discovery / Netcare Digital Admission - Netcare Hospitals Bluetooth Drug Cabinet - Electronic Drug RegisterHospital Association of South Africa (HASA)- Graduate Doctor Training Platform in Private sector Hospitals (Government Strategy) Netcare Diagnostic - Roodepoort Pathology Lab:- Technology in microbiology, hematology, immunology, serology, chemistryAmerican Tower Corporation (EMEA) - Oracle Billing Solution (POC)2022 - current Anglo-America Data MigrationDiebold Nixdorf - Alpitronic Hyper Charger - EMEA (14 European Countries - Electric Vehicles Chargers)City of Cape Town -Principal SAP BW Project ManagerAngloGoldAshanti - Nozomi Cyber Security (LATam, Africa, Australia)Vivo Energy-VMWare Carbon Black Enterprise

Fairlands

Projects: Audit Vault SFTP enterprise solution Vods encryption Flexera Server 2008 and 2012 Upgrade Java Pre-production environments Business Case

Cbd

1. Ensure all SBSA Applications is compatible with Win /Office 2010/IE9.2. Testing of 2300 Application in SBSA to ensure compatibility with win 7 image.3. Engaging with Application Owners, Developers, External Vendors re. code changes on application to ensure application is compatible with win 7 image.

South Africa

PROJECTS:• Vodacom Way (Organisation Transformation for Manager to General Staff – 4000 employees)• Stepping Stones (Practice of Leadership –Stewards of Purpose – Training Leaders on the New Organizational Transformation – 275 leaders)• Change Capability (Building Change Capability in the organization)• Engagement Effectiveness (Engagement Measure Tool on our People Survey Results)• Talent Revamp (The New Talent Methodology)• HRM Connect Training (Tool to measure and identify Talent in the organization)• HR Retail Touch (Enable our Franchisees with the HR Functions)Change Management• Apply a structured change management approach and methodology for the people side change caused by projects and change efforts. • Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change. • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. • Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan. • Support the execution of plans by employee-facing managers and business leaders. • • Identify resistance and performance gaps, and work to develop and implement corrective actions • Create and enable reinforcement mechanisms and celebrations of success. • Work with project teams to integrate change management activities into the overall project plan. • Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support project implementation.

PROJECTS:1. Europe Design Authority, LatAm Design Authority, Global Design Authority (350 Resources in RDA/GDA)• Liaise with all functional teams as directed by the PMO to ensure the timely and regular update and reporting of accurate and coherent schedule information. • Develop and maintain such detailed work plans as are required by the programme to support both the functional management process and the requirements of the programme integrated schedule. • Identify and manage the functional interfaces between detailed work plans. • Identify and communicate the key project deliverables related to each project milestone within the RDA/GDA function to facilitate timely and coordinated delivery. • Communicate performance metrics within the function and support the management of recovery measures as appropriate. • Develop and maintain the functional element of the programme integrated schedule. • Provide planning and project management support to Business Unit representatives as directed by the PMO. • Responsible to create project plans that identify team members, deliverables, time lines, strategies and objectives across functional areas. • Responsible to match capacity and capability to prioritised demand and make effective use of available resources to deliver Design Authority strategic objectives.• Owns, creates, manages and maintains the Master Plan for all RDA and GDA projects. This is to include identifying and managing dependencies across projects and programmes. Ensures that the information in the RDA and GDA projects and programmes of work is up to date and available.• Owns, creates, manages and maintains all RDA/GDA Planning Processes, ensuring that these processes are fit for purpose and non bureaucratic. • Maintains and monitors the efficiency and effectiveness of these processes and procedures, ensuring that they are carried out to agreed levels of service or specific requirements.

PROJECTS:1. Paper Trail - ( Document Management System) – R1mil – 154 Users2. Environment Management System (R1 mil) – Global Rollout3. CURA (Legistration Tracking system) – R1 mill4. Unified Credit Risk Stress Testing – R850,000.005. ORBIT, CID Data Migration – R1 Million• Delivery of the project on time and within budget and scope. • Plan and schedule the relevant activities and tasks.• Ensure that all deliverables identified in the project plan are completed in the agreed time frames.• Ensure that the project team has clearly defined roles/responsibilities.• Manage project risks in conjunction with all involved parties. • Convene weekly project progress meetings to enable collective communication and monitoring of progress. • Manage the sign-off of Pre – Testing, Pre-Deployment• Define and manage the user training requirements• Guide the business on best approached.• Assess business risk; identify mitigating actions, and the ongoing management of business risk. Assist with project risk assessment, review and management.• Complete weekly progress report for Senior Line Manager. • Define a continuity plan.• Manage change requests to the project via the agreed project change management process.• Manage project issues via the agreed issue resolution process.• Report overall progress to the Project Sponsors, project Steering Committee and Delivery Manager / Line Executive.• Manage the relationship with Client• Manage the efficient usage of all resources assigned to the project.• Tracking on project progress• Gap Identification • Responsible for day to day co-ordination of projects.• Maintaining project files as requirements to ensure audit Compliance.• Inform the Steercom of any issues and actions on the minutes that may not be delivered on time or that may cause non delivery by the next meeting.• Ensure that the minutes are distributed within 24 hours after the meeting

South Africa

RESPONSIBILITIES & DUTIES PROJECTS:1. Debt Remedy Programme (First National Bank)(Programme for customers in financial distress by assisting them in different options. – New initiative, and the success rate is 50%)2. Teba Bank - ( Optimation of Operational Processes) 3. Nedbank Home Loan - (Re-Engineering of H/L processes and Systems Analyst)4. ABSA - (Business Case for Human Resource Call Centre Project)5. Standard Bank Card Africa - (Kenya Airways Loyalty Program, Botswana Magstripe Issuing and Acquiring, Namibia Internet statement (IVR, WAP and Internet), Namibia (Host to Host Acquiring), Automated file monitoring and control.6. Beyond Petroleum (BP) – (Electronic Control of work, Document Management Solution)• Delivery of the project on time and within budget and scope. • Plan and schedule the relevant activities and tasks.• Ensure that all deliverables identified in the project plan are completed in the agreed time frames.• Ensure that the project team has clearly defined roles/responsibilities.• Manage project risks in conjunction with all involved parties. • Convene weekly project progress meetings to enable collective communication and monitoring of progress. • Compile, monitor and control the overall project plan, monitoring performance against targets and budgets.• Map TO-BE processes for new initiative• Manage the requirements definition process including:• Interview and workshop AS-IS processes.• Scope control• Review/revise the business case throughout the life of the project.• Manage the review and sign-off of the Project Plan• Define and manage the user training requirements• Communicate with the relevant user communities to sensitize them to the change.• Guide the business on best approached.• Manage the business change management and communicate project requirements.•

PROJECTS:1. ITIL 2. COBIT3. Business Processes (ARIS)4. SAP Archive• Delivery of the project on time and within budget and scope. • Plan and schedule the relevant activities and tasks.• Ensure that all deliverables identified in the project plan are completed in the agreed time frames.• Ensure that the project team has clearly defined roles/responsibilities.• Ensure the application of all Lonmin standards applicable to the project including the Lomin process and Project Management standards.• Manage project risks in conjunction with all involved parties. • Convene weekly project progress meetings to enable collective communication and monitoring of progress. • Compile, monitor and control the overall project plan, monitoring performance against targets and budgets.• Manage the requirements definition process including:• Scope control• Review/revise the business case throughout the life of the project.• Manage the review and sign-off of the Project Plan• Define and manage the user training requirements• Communicate with the relevant user communities to sensitize them to the change.• Manage the business change management and communicate project requirements.• Manage the tasks contained in the Business Plan• Sign-off the agree objects as complete.• Contribute to the post implementation evaluation.• Assess business risk; identify mitigating actions, and the ongoing management of business risk. Assist with project risk assessment, review and management.• Complete weekly progress report for Senior Line Manager. • Define a continuity plan.• Manage the sign-offs of project deliverables• Prepare and complete presentations on progress complete• Manage change requests to the project via the agreed project change management process.

PROJECTS:1. Department of Provincial and Local Government (Municipality Infrastructure Grant)2. Department of Social Services (Social Grants)3. City of Johannesburg {Phakama - SAP Utility}4. South Africa Rail Close Corporation (Transnet)• Delivery of the project on time and within budget and scope. • Plan and schedule the relevant activities and tasks.• Ensure that all deliverables identified in the project plan are completed in the agreed time frames.• Ensure that the project team has clearly defined roles/responsibilities.• Manage project issues via the agreed issue resolution process.• Ensure the application of all DPLG standards applicable to the project including the DPLG MIG process and Project Management standards.• Manage project risks in conjunction with all involved parties. • Convene weekly project progress meetings to enable collective communication and monitoring of progress. • Ensure communication and co-ordinate liaison across projects, departments, etc.• Ensure quality of tasks and deliverables on the project.• Manage interfaces to external infrastructures. • Manage the relationship with external vendor/s.• Manage the efficient usage of all resources assigned to the project.• Manage the requirements definition process including:• Scope control• Review/revise the business case throughout the life of the project.• Manage the review and sign-off of the Project Plan.• Define and manage the user training requirements.• Communicate with the relevant user communities to sensitize them to the change.• Manage the business change management and communicate project requirements.• Manage the tasks contained in the Business Plan.• Sign-off the agree objects as complete.• Contribute to the post implementation evaluation.• Assess business risk; identify mitigating actions, and the ongoing management of business risk. Assist with project risk assessment, review and management.

South Africa

PROJECT: 1. In-house – Demand Planning Department SAP APO Project• Assisting with Project Manager’s responsibilities• Developed a media strategy. • Presentations. • Crisis management. • Budget management and control. Supplied information on a weekly and monthly basis to HO.• Reconciliation of the financial. • The conducting of System Audits. • Duties included a full financial control.• Co-ordination of all events. • Responsible for the management, control of the catering of functions.• Responsible for the marketing plan. • Implemented SAB policies and procedures.• Extensive client/consultant liaison. • Change Control Manager for the entire project• Drafting Change Control procedure an implementation the change control plan.• Produce management reports.• Setting up of Project Steer-Com meetings.• Scope Management.• Document control.• Manage the project according to the SAB Project Life Cycle/SAB Methodology.• Effective project communication and reporting.• Negotiation on contracts with external parties (Procurement).• Identification and resolution of potential project problem Team development, teambuilding.• Performance reporting.• Risk and Issue Log Management.• Skills Transfer. • Tracking on project progress.• QA Planning.• Gap Identification.• Training Deliverables, and ensuring end user training material is on standard.• Manage Unit and Integration testing process.• Manage the development life cycle from conceptualization to launch.• Develop the Business Requirement Specification, Functional Design and conceptual design stages with Service Delivery. • Strategic signoffs to ensure that the Product always remains within the original Business case.• Drafting of SLA contracts and negotiating final details.• Co-ordinate and lead technical meetings with Stakeholder pertaining to the product being deployed.

South Africa

PROJECTS:1. Edgards/Jet Credit and Garage Card2. New Branding of Blue Bean Card3. MICA Credit Card4. Shopping Centre Gift Voucher Debit Card5. MTN YEBO Yellow Banking Card• Compiling monthly Steercom Pack Presentation for PM’s.• Preparing the Governance Sheet/Budget and resources sheets on a weekly base for PM’s.• Collate the time sheet with time booked on the various project.• Ensure that the Funnel Report is update on a weekly base for EXCO meetings.• Prepare project dashboard of ICT card on monthly bases to EXCO and Steercom.• Responsible for preparing and updating ICT Cards projects roadmaps.• Responsible for day to day co-ordination of projects.• Maintaining project files as requirements to ensure audit Compliance.• Measuring contractual agreements against invoiced amounts on all internal contracts.• Updating and assist the PM with forecasting budgets on quarterly base.• Manage cost flow of projects.• Investigate cost and physical variance.• Performing project closure after ensuring that all internal and external cost are allocated correctly and ensure re-allocation of cost when necessary.• Delivery of the project documentation on time and updating scoping documents for acceptance and arranging signoff meetings.• Planning of workshops and managing timelines of participants to ensure full attendance.• Plan and schedule the relevant activities and tasks in conjunction with the PM.• Ensure that all deliverables identified in the project plan are completed in the agreed time frames.• Document the clearly defined roles/responsibilities of the project team Members.• Manage change requests to the project via the agreed project change management process.• Manage project issues via the agreed issue resolution process.• Manage project risks in conjunction with all involved parties. Assist Business PM to manage business risk.• Prepare risk management plan, review risk and update mitigating actions identified.

South Africa

• New business development in the ICT contracting market.• Organizing structures to regulate relationships with clients.• Involvement in strategic discussions at Customer Management level.• Establish T-Systems Professional Services as a leader in the ITC contractor arena.• Preparing and presenting proposals.• Grow revenue and presence in existing customers.• Maintain & retain existing customers.• Provide regular updates as to price competitiveness in the ICT market place.• Provide regular updates as to trends & directions in the ICT market place.• New business development in the ICT contracting market.• Development of new and existing customer account plans.• Strategic involvement with customers at decision making level.• Ensure achievements of PS Sales targets.• Develop and implement PS Sales strategy.• Develop new business relationships• Negotiate SLA’s.• Utilizing of existing sales tools and reporting through sales funnel.• Ensure retention of skills through identifying new opportunities contracts end.• Prepare and present tenders, proposals, and other responses related to PS offering.• Ensure quality management of tenders, proposals and services rendered.• Manage customer relationship during the sales engagement process.• Interaction with external OPS Management, Recruitment, Contract Management and Field Service Managers for new business development.• Provide regular bench markings of T-Systems Professional Services against competitors• Responsible for pricing models to ensure cost effectiveness and competitiveness.• Productivity studies to identify problems impacting profitability. Handling of corporate accounts. Representing the client to the business. • Client liaison on executive level.• Liaison between the client, architect and site managers. • Project Management - Co-ordination of projects on different sites.• The compilation of Proposals and Costing Quotations.

Matric, Matric

Advance Project Manager, Project Management