Veronica Coates Email & Phone Number

Harare, Zw

Langley, British Columbia, Canada

Receptionist in a Pediatric Office

Pitt Meadows, British Columbia, Canada

This is an attention to detail position, which requires office organizational skills, good eye for detail and Customer Care.Duties:Reception Booking customers vehicles in for ICBC Claims and Express ClaimsCycle Time loggingImporting and Exporting of files from AudatexDealing with ICBC express vendor desk for deductiblesIn coming and outgoing mailOffice Stationery orderingAll Company bookkeeping on Quick Books and account preparation for accountant year end financials.Scheduling of courtesy vehiclesPayments with P.O.S machineTelephone liaison with customers

This was a position that required problem solving, dealing with customers, warehouse staff and route planning for delivery vehicles.Duties:Customer order confirmationsCustomer liaison for delivery datesCustomer complaintsPlacement of orders for customersCo-ordinating with warehouse staffRoute planning for deliveries to be madeInvoicing

This was a position that required office organisational skills and also personal assistant to the contracts manager and the ability to multi task.Duties:Incoming and outgoing mailReceptionDaily schedule planning for the contracts managerCall screeningSpreadsheet data inputtingTyping up of Health and Safety manualsOrganisation of Health and Safety training for all new staff and current.Maintaining health and safety records.

This was a multi task position as well as very customer based.Scheduling deliveries to customersLiaison with customers for delivery datesCustomer problem solvingAssisting with stock controlData inputtingStationery ordering for office and other office staffPersonal assistant duties to the office manager.

Dental Office Administration, Dental Office Administration

Diploma, Office Administration And Secretarial

High School, O Level

Activities and Societies: Debate Team, Hockey Team, Athletic Team, Drama Club