I contributed to the grand opening of the new location in Chantilly, VA. I received training on the mission of the restaurant, greeting and seating customers, and creating a positive experience for customers and employees. I was in charge of managing 25 host/hostesses, giving each person their tasks for their shift, and assigned the servers their sections for that shift. I worked with the managers of the restaurant, reporting feedback about the processes that worked and the processes that did not work and made improvements moving forward.