Ward Administrator: Undertake ad hoc administration duties, manage discharge and follow up appointments. Ensured telephone calls and messages were relayed to the . Retrieve and prepare patient records prior to admission. File, store and maintain ward folders and patients documentation on completion of stay ensuring they reflect current status in relation to all policies. Reported faulty equipment to the relevant departments. Medical Record:Support the ward & clinic administration teams to deliver complete records documents for both inpatient and outpatient departments. Electronically operate a records management system to track & trace documents within the building to support high quality data security and management processes. Responsible for the day to day records management to the various clinical departments.Front Of House Receptionist: Answer the telephones in line with our service standards. Deal effectively and sensitively with issues relating to patients in an appropriate and confidential manner. Treating information in strict confidence on no account divulging any patient information. Discharged, Cancelled, booked and rescheduled patients appointments via telephone or face to face. Discharged and admitted patients for their medical procedures. Assist patients to settle bills and invoice queries and communicate with the finance department. Keep visitors/patients updated in respect of their care and individual needs. Update the computer system with patient details. Maintain a good first impression to all patients and visitors entering the hospital to ensure a friendly, professional and supportive welcome to Highgate Hospital.Contracts Administrator: Assist in maintaining the CAB appointment slots. Update and retrieve patient information on a daily basis from CAB and APAS. Process and accept patients received through the APAS Management Referral Service. Print off CAB appointment letters applicable

My responsibilities are ensuring that accommodations and transportation are arranged before the Artist arrives in the UK. Collecting the balance of the Artist fees before performance and confirming performance time and liaising with the promoters. Other duties include travelling with the Artist into other European countries for performances and confirming transportation and returned flights. (This Is an unpaid role, however it comes with free travel and hotel accommodation and an allowance)

Welcomes and greets patients and visitors in person or over the phone. Liaises with peers and practitioners to ensure they have the necessary support to manage caseloads and clinical environment. Responds to email enquiries and provides information to patients, practitioners and members of the public. Ensures an efficient booking process is followed using the company's software booking system. Manages patient records, creates and submits treatment invoices in person, via email/online portals.

The role involves monitoring, compiling and tracking data, working across different teams, sharing data responsibility, presenting data, bringing input to the team, creating efficient and simple working practices.Other aspects of the role involve liaising with service users and volunteers of a vulnerable nature, monitoring volunteers’ recruitment process, chasing volunteers reference, assisting volunteers with completing DBS application on Sanctuary, managing the Induction and Training calendar and the volunteers inbox, distributing company information to volunteers also handling volunteer’s queries. Scanning, filing, photo copying and maintaining volunteers’ individual folders on the database (previously in paper format alphabetically). The role also consists of answering and distributing calls, booking the meeting room and conducting small group inductions.

Recieved all telephone calls, opened & distributed all post, logging the post in Microsoft Excel as well as distributing the emails received in the Shared Email Inbox. I scanned and faxed documents, photocopied, did the filing, issued cheques to clients, logged and issued bus passes/travel cards, maintained Visitors Log, processing all related forms, including Staff Log-in Sheets, petty cash and IOU forms. I booked meeting rooms on the in-house system, cabs for staff and young people, as well as working on the Reception area.

Duties included distribution of flyers, leaflets, brochures and general information, logging all services users; this included children in the nursery and staff members, received and directed all calls to relevant persons or departments, booked meeting rooms and cabs, logged all incoming post and distributed all staff members, typed documents in Excel and Word, did the filing, faxing, photocopying and worked on the Reception.