Veronica Capobianco Email & Phone Number

As a job coach at Via of the Lehigh Valley, I orchestrate the holistic development of adults with disabilities and neurodivergence, using data-driven methods to facilitate skill-building and product knowledge acquisition. With over 6 years of experience in human services, I have honed my abilities in task analysis and flexible communication, delivering consistent and high-quality service to my clients and coworkers. With my task analysis skills, I could find and communicate critical error points that others struggled to identify and convey, leading to superior results.As a recent graduate of Northampton Community College with an Associate's in Applied Sciences in Application Development, I learned various programming and markup languages and applications, including Python, ReactJS, and HTML & CSS, and how to use them in both front-end and back-end applications. I am passionate about using my technical and analytical skills to create solutions that improve lives and enhance efficiency. I am eager to transition into a systems analyst position, where I can leverage my unique blend of analytical, problem-solving, and interpersonal skills to contribute to my new team and organization.

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  Job Coach

  Via Of The Lehigh Valley

  Dec 2017 - Present

  -Orchestrated the holistic development of adults with disabilities and neurodivergence as a job and community coach, analyzing tasks into granular steps to facilitate skill-building and product knowledge acquisition,-Coordinated teams of three (3) within a group of 45 employees to complete tasks within weekly time frames, teaching skills and motivating team to learn new jobs with tight deadlines. -Pioneered and implemented engineering of Excel-based quality measurement programs… Show more -Orchestrated the holistic development of adults with disabilities and neurodivergence as a job and community coach, analyzing tasks into granular steps to facilitate skill-building and product knowledge acquisition,-Coordinated teams of three (3) within a group of 45 employees to complete tasks within weekly time frames, teaching skills and motivating team to learn new jobs with tight deadlines. -Pioneered and implemented engineering of Excel-based quality measurement programs to standardize assessment procedures, ensuring consistent evaluation and fostering continuous improvement in service delivery, reducing evaluation errors by 20%. -Developed and taught coworkers and clients systems for ensuring quality of deliverables-Resolved interpersonal conflicts among team members, facilitating productive discussions and fostering a harmonious work environment; trained 20+ employees in conflict management strategies Show less