Veronica Donca Email & Phone Number

Dún Laoghaire, County Dublin, Ireland

• Ensure customers are looked after promptly & politely (400 - 500 /day) • Team management and guidance • Merchandise stock in the correct manner • Replenish stock on display where required • Receive, check, and stock deliveries • Ensure store fixtures and fittings are always clean and presentable• Maintain a high level of security for both cash and stock • Complete stock counts and audits as necessary • Compile orders from suppliers as required• Observe all Health & Safety procedures and protocols• Manage customers requests and ensure they are receiving the best services from our team• Till management during the shift and at the closing time

Dún Laoghaire, County Dublin, Ireland

• Identify the needs of customers and make suitable recommendations( up to 400 - 500 customers /day) • Merchandise stock in the correct manner • Replenish stock on display where required • Receive, check, and stock deliveries • Ensure store fixtures and fittings are always clean and presentable• Maintain a high level of security for both cash and stock • Complete stock counts and audits as necessary • Compile orders from suppliers as required• Observe all Health & Safety procedures and protocols.

Dún Laoghaire, County Dublin, Ireland

• Providing exceptional customer service to up to 40-50 customers daily, ensuring their satisfaction.• Proficient in making menu suggestions and providing detailed information about menu items and ingredients to help customers make informed choices.• Experienced in preparing and serving a variety of menu items to meet customer needs. • Knowledgeable in carrying out booking, payments, and till procedures accurately and efficiently using ResDiary and POS systems to ensure smooth operations.• Proven ability to maintain cleanliness and hygiene in all food and beverage facilities areas, adhering to HACCP standards and regulations.• Skilled in cleaning tables, and work surfaces ensuring a clean and welcoming environment for customers.• Possess excellent communication, interpersonal, and organizational skills to effectively manage customer requests and team collaboration.

Bray, County Wicklow, Ireland

• Provide superior customer service to 70-90 customers /daily• Making menu suggestions and answering any questions regarding the menu and the ingredients• Preparing and selling coffee beverages, pastries, and other menu items• Ensure all cash, charge, and till procedures are carried out correctly• Ensure all food and beverage facilities areas are cleaned to HACCP standards• Cleaning tables and floors, removing trash/recycling

Chișinău, Moldova

• Maintaining laboratory housekeeping/ safety standards, ensuring key equipment is maintained and in safe working order.• Perform laboratory investigations of samples in process and finished products; analyze and interpret data, report, and present results, write reports.• Reception, preparing test solutions and compounds for laboratory testing, and storage of reagents.• Ensuring quality control tests as specified in standard operating procedure.• Participating in the training of new staff.• Helped solve quality issues and troubleshoot manufacturing issues.

Chișinău, Moldova

• Maintaining laboratory housekeeping/ safety standards, ensuring key equipment is maintained and in safe working order.• Perform laboratory investigations of samples in process and finished products; analyze and interpret data, report, and present results, write reports.• Reception, preparing test solutions and compounds for laboratory testing, and storage of reagents.• Ensuring quality control tests as specified in standard operating procedure.• Helped solve quality issues and troubleshoot manufacturing issues.

Master’S Degree In Fabrication And Manufactures Technologies, Food Production Technologies, Distinction

Faculty Of Food Technology, Food Production Technologies