Veronica Dotson Email & Phone Number

Establish and nurture close relationships and rapport with a wide range of key clients.Prospect for and identify key opportunities and prospective leads over the course of my operations.Chart the preparation of proposals and perform presentations to prospective clients.Ensure the meeting and surpassing of all sales goals and objectives on a continual basis to maximize operational success.Achieved substantial success by reviving dormant accounts by re-establishing relationships with key personnel and decision makers.Serve in the capacity of single-point-of-contact for all customer needs, ensuring customers are provided superior individualized service; conduct business reviews with top customers.Strengthen relationships with the customer base with the objective of growing diagnostic reagent business in Chemistry, Immunoassay, Hematology, Hemostasis, Urinalysis.Establish and nurture relationships with customers vertically from bench tech to c-suite; establish credibility with diagnostic section heads and lab management as well as maintain relationships with Materials Management, as well as C-suite.Organize and facilitate customer presentations and demonstrations articulating the value proposition of product / solution / service offerings.

Orchestrated the training and mentoring of new team members to expedite the onboarding process and maximize sales.Maintained current and comprehensive knowledge of all company products and services.Demonstrated a track record of success by operating as an expert presenter and negotiator, able to foster close relationships with all key clients to increase sales.Entrusted with promoting microbiology/molecular instrumentation and diagnostic testing, including infectious disease.Bolstered long-term relationships, with both new and established customers, to drive sales in targeted accounts; developed new business, grew existing business, maintained customer relationships and troubleshot customer problems; applied demonstrated skills in identifying and developing strategic account plans, developing and delivering quantifiable economic value for products and services, selling the primary differentiation of products, managing objections, and navigating negotiations to advance sales.Maximized product awareness to encourage demand by providing education and information to customers.Conceptualized, developed, and implemented strategic initiatives to facilitate sales process and productivity.

Played a key role by strategically, tactically, and practically administering products, transportation, customer service, credit, and technical sales for the Southern California, San Bernardino/Riverside County territory of the world’s largest laboratory supply channel company.Oversaw the maintenance of base business and transportation costs and closely collaborated with the sales team to administer over 40 accounts while driving sales on company-focused products.Effectively maintained and utilized expert knowledge in workforce operations leadership and team base skills for direct management of customer accounts while cultivating solid working and interpersonal relationships with managers, corporate personnel, and executives.Liaised with accounts on a continual basis to perform product presentations, conduct business reviews, and dispense consulting advice to support the establishment of complete partnerships throughout the territory.Drove the implementation of all product use, promotions, pricing changes, and National Contracts awarded within territory while adhering to the overall strategic plan set forth by leadership.Led the creation and development of positive and productive work teams that operated efficiently and effectively in chaotic settings by dispensing supportive and assertive leadership to support co-workers, company executives, vendors, and customers to meet and exceed their specified goals.Handled the submission of various reports and effectively executed all other assigned tasks in a timely manner as requested by customers and management.

Bachelor Of Applied Science - Basc, Liberal Arts And Sciences/Liberal Studies

Education record

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Master Of Arts - Ma, Liberal Arts And Sciences/Liberal Studies