Veronica Estrada Email & Phone Number

United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Create sales and marketing collateral to support the practice •Maintain content for the company website and social media to ensure relevancy and current information for prospective patients. •Develop and implement strategic and tactical marketing initiatives by designing campaigns and proposals online. •Manage vendor relationships, Develop and manage quarterly marketing plans. •Hire and train employees for the practice. •

Glendale, Arizona, United States

•Provided prompt, accurate customer service. Including responding to inquiries regarding insurance, eligibility, coverages, policy changes, transfers, claim submissions and billing clarifications. •Developed leads scheduled appointments, identify customer needs, and marketed appropriate products and services. • Used customer-focused, needs-based review process to educate customers about insurance options. •Established customer relationships and followed up with clients as needed.

Phoenix, Arizona, United States

•Prospected, developed, and bound new business for affluent, mass affluent, and middle markets. •Actively pursued new business through telemarketing, networking, and personal referrals. •Renew existing customers every year. •Drove and supported cross-selling strategies for existing customers, as well as new relationships. •Ensured compliance with government agencies and corporate policies and procedures. •Attended training sessions, courses, etc., to ensure up-to-date skills. •Maintained constant, positive, and effective communication with prospective clients, cross-functional teams and crafted reports for clients.

Glendale, Arizona, United States

•Wrote personal lines policies for clients utilizing referrals from partners and direct applications and interfacing directly with clients. •Utilized a consultative sales approach and recommended products that were suitable for the client. •Maintain and grow business through aggressive product sales, up-selling, and renewals. •Generated reports to track activities, progress, and strategies.

Phoenix, Arizona, United States

Hire, train, and supervise all insurance agents for office. •Scheduling and completing bi-weekly schedules for Agents and floaters while resolving attendance issues. •Assisted employees with all concerns and questions regarding underwriting, billings, voids, insurance questions, and any other support as needed. •Strategize, implement, and oversee processes for increased productivity and growth. •Execute daily operational requirements to meet business objectives.

Phoenix, Arizona, United States

•Oversaw and interacted with the day-to-day operations between insurance companies, prospects, and clients. •Closed inbound sales from leads for auto, home, umbrella, and life insurance generated from bank leads. • Ensured the retention of existing clients by providing exceptional customer service.•Demonstrated strong, active listening skills to identify customer problems or objections. •Maintained product knowledge for all companies and all lines of business and products written.

Sales and account management

Phoenix, Arizona, United States

2008 • Represented buyer and seller in the sale and purchase of their home. •Analyzed market trends, conditions, and activities, did not accurately advise clients, and develop competitive market proposals. •Coordinated home viewings with prospective buyers, advising them on suitability and value. •Actively promoted sales of properties through advertisements, open houses, and participation in the multiple listing system. •Managed seven Agents to outpace sales for our office for five straight years consistently. •Managed all commission splits and revised and signed off on all contracts. •Assisted in training new Agents. Worked with new Agents to bring production levels to exceed the agency requirement and make sure they had a complete understanding of the sales process. •Developed methods for Agents to track sales on a weekly and monthly schedule improving overall sales.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.68

Associate'S Degree, Business Administration And Management, General, 3.86