Veronica. Fuller Email and Phone Number

Oversee and ensure quality and consistency of service for Local Enrollment Specialists (LESs) in North America. Responsible for the development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and high performance.Accomplishes staff results by communicating job expectationsPlans, monitors, and appraises job results of LESs in North AmericaProvides coaching and counseling to employeesCoordinates and enforces systems, policies, procedures, and productivity standardsResponsible for driving the team toward achieving project goals and timelinesIdentifies new service offerings Works in conjunction with HR and Management to coordinate resources and LES needsCollaborates with project managers on LES deliverable

Manage the process and implementation of recruitment and retention strategies that will guide enrollment and maintain the retention of patients.Collaborate with Clinical Research Associates and coordinators in developing the most effective tactics to meet the sites' recruitment needs and challenges.Conduct a thorough site assessment in order to understand the opportunities and resources at each site.Communicate with clinical research site clients weekly to coordinate patient recruitment activities.Provide customized recruitment support to sites nationally to optimize patient referrals.Develops site specific Enrollment Plans for each site to outline their plan to recruit patients.Travel to sites nationally to meet with Principal Investigator and Study Coordinators to introduce services, coordinate recruitment efforts, and assist with chart reviews.Coordinate a referral outreach campaign to raise awareness of research studies being conducted at each site.Research and contact local physicians or community organizations on behalf of the site to assist with recruitment efforts.Draft study related recruitment letters to send to physicians, support and advocacy groups, and other organizations for their assistance in referring patients to the research sites.Review and analyze various marketing materials such as flyer's, brochures, newspaper and Internet ads,invitations, and presentations prior to site distribution and utilization.Ensure accurate and timely entry of data into the Electronic Data Collection system.Attend various internal and external training, conferences, workshops, team meetings and other relevant programs for professional growth and development.Assist in the development of implementation of Standard Operating Procedures (SOP's).

• Coordinated various Phase I-IV Hematology and Oncology clinical research trials from study start up to study closure.• Planned and executed key elements of a clinical research project.• Screened potential subjects for eligibility to participate in clinical trials.• Worked as part of multi-disciplinary team to provide special attention to cancer patients during the treatment decision-making process and helped to navigate patients through each stage of the patient pathway.• Maintained database of all research subject enrolled in studies.• Maintain regular contact with patients and develop individualized care plans that are patient-centered, strengths-based, and work to promote adherence to treatment plans.• Assist the patient in establishing a healthy support system that promotes long term retention and addresses barriers to care.• Scheduled all necessary tests needed for research study participation, including MRI, PET- CT scans, Ultrasound, EKG, Chest X-ray, physical examinations, and blood work.• Act as liaison between Principal Investigators, Sponsors, CROs, nursing staff, patients and their family members, primary care physicians, and others within and outside of the practice.• Coordinated all clinical trial activities including, obtaining informed consent, educating patients on clinical trial procedures and use of any medication or medical devices, and dispense medication as appropriate per protocol..• Developed and managed a system for creating paper case report forms, letters to patients and Institutional Review Boards (IRB), and other documents.• Ensured the accuracy of all data collected in compliance with Good Clinical Practices and complied with ICH guidelines and Code of Federal Regulations.• Organized and managed all clinical trial activities including inpatient, outpatient contact and scheduling, patient travel, referrals, clinical correspondence, filing and maintenance of research patient records.

• Coordinated various Gastrointestinal and Cardiac Surgery clinical research trials.• Coordinated all clinical trial activities including, obtaining informed consent, educating patients on clinical trial procedures and use of any medication or medical devices, and dispense medication as appropriate per protocol.• Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.• Provided necessary health education training for patients.• Scheduled all necessary tests needed for research study participation, including, MRI, CT scans, EKG, physical examinations, and blood work.• Ensured HIPAA compliance.• Ensured the accuracy of all data collected in compliance with Good Clinical Practices and complied with ICH guidelines and Code of Federal Regulations.

Coordinated various HIV/AIDS and Infectious Disease clinical research trials for the Infectious Disease Clinical Research Program (IDCRP).Coordinated all aspects of the research trial process including, obtaining informed consent from study patients, educating patients on the clinical trial procedures, study medications dosing and medical device usage.Lead coordinator on the Officer Candidate School. Marine Corps Base Quantico, where we evaluated the incidence of skin and soft tissue infections (MRSA).Observe patients for improvements, set-backs and changes in conditions.Act as a liaison between patients and physicians to assist patients in understanding their treatment plans.Participated in unit based Quality Assurance Program.Evaluated health education needs of patients and provided necessary training and instruction.Maintained patient privacy and confidential patient information.Ensured compliance with Standard Operating Procedures and all applicable guidelines and regulations.