Veronica Grissom Email & Phone Number

United States

Responsible for providing a variety of paying and receiving functions for members in person and via phone. Accepts cash and check deposits, accurately and efficiently processes withdrawals and cashes checks within authority level, loan payments, cashiers’ checks, money orders and cash advances. Open accounts, proactively participates in cross-selling of Credit Union products and services. Performs specific assigned side-jobs with regular duties as needed. Serves members promptly and professionally, MSR’s are responsible for the first impression made on members when they enter our branches. This position also ensures that all member questions and concerns can be addressed while receiving quality service from entrance to exit.

Mortgage Loan Closer

Wells Fargo Home Mortgage Homewood, Al

FHA portfolio Fannie Mae/Freddie Mac Final Foreclosure Review Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Maintained confidentiality of Bank Records and Client Information

Pelham, Al

Helping customer get approved for auto loans, credit cards, Home Equity lines, personal loans, personal lines of credit, open accounts-checking, savings, CD's, IRA's and referral to brokers.Educate customers on a variety of loan products and available credit options. Review clients accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision. Continued education on current banking products and services. Maintained confidentiality of bank records and client information.

Hoover, Al

Analyzed applicants financial status, credit and property evaluation to determine feasibility of granting loan. Educate customers on a variety of loan products and available credit options. Acquiring 100% of customers’ financial service business.

Homewood, Al

Effectively manage daily workflow to ensure that defined turnaround times are achieved and new orders are assigned in a timely fashion, keeping in mind direct cost goals and high service standard. Request changes from appraiser if appraisal does not meet guidelines. Image appraisal, e-mail appraisal after complete review to loan officer, processor and underwriter.

Birmingham, Al

Educate borrowers on the variety of loan products and available credit options for home buyers. Adhered to all federal and state compliance guidelines for retail mortgage lending

Basic Studies

Activities and Societies: Kappa Sweetheart

High School, High School/Secondary Diplomas And Certificates

Activities and Societies: Marching Band, Miss Choctaw County High, Class President