Manage and prepare the shipping documents independently. Liaise with shipping companies on shipping arrangements, vessel schedules and cargo tracking. Responsible for shipment insurance applications.

Keeping Singapore safe during the height of covid pandemic. Conduct daily checks on businesses to ensure they comply with Covid-19 rules set up by the Singapore government body. Ensure and advise members of the public adhere to safe distancing and safe management measures. Prepare timely reports to the relevant authority.

Pioneered and involved in setting up the operations/logistics cotton and coffee trading desks successfully by implementing the standard operating process and work flow together with various internal stakeholders. Responsible for logistics and operations of inventory movements across the globe. Ensure shipments arrangements are compliant, timely and accurate from suppliers to warehouses / customers. Involved in rates negotiation with carriers. Oversee and ensure the payment process to various counteparts are accurate and timely. Work closely with Head of Operational Risks for cargo claims and settlements. Responsible for rates negotiaion with inspection companies, and nomimation for cargo and warehouse inspections.

Report directly to the Logistics and Operations Manager.Manage and plan the inventory logistics and warehouses in South East Asia. Manage the logistics and operational flow for the cotton for West Africa, North Asia, South East Asia, South West Asia, Australia, USA and South America.Work closely with the traders and documentation colleagues and to ensure the targets are met efficiently, at the same time optimizing capacity and reduce waiting time.Play an active role in the successful roll-out of the commodity software system, Fintrade.Negotiate freight with the shipping companies and responsible for the carriers selection.

Planned and managed the logistics, operations and shipments flow for the cotton for West Africa, North Asia, South East Asia, South West Asia, Australia, USA and South America.Prepared weekly global inventory report for the group.Liaised with various counter-parties for invoicing and payments.

Managed key accounts, served as main contact point for Company top 10 key customers.Managed cross trade accounts and successfully generate sales and business for the Company.Served as internal auditor for ISO 9001.Effectively troubleshoot and solve shipment problems and customers’ complaints.Developed customers’ support through regular customers visits.

Provided sales support to the Sales team.Controlled and co-ordinated Europe west bound vessel spaces capacity among Singapore and Malaysia offices. Organized and fully in charged for Company sponsored events for VIP customers, musicals for Miss Saigon, Singing in the Rain, Oliver Twist, Friday Nite Fever etc.Organized and facilitated regional sales meetings, liaising with hotels and co-ordinating with various regional sales head.

During my training period, I was attached to various departments – Operations, Transhipment, Marketing, Sales, Customer Service, Bookings, and Warehouse, to learn and had hands on experience on the day to day operations. After my attachment to each department, I had to prepare reports and recommendations.