Veronica Hens Email & Phone Number

United States

Melbourne, Florida, United States

Melbourne, Florida, United States

Melbourne, Florida, United States

Buffalo/Niagara, New York Area

・Provided training on current best practices to both Custom & Advanced teams・Lead team of 3-4 Custom Strategists・Assisted with creation and modification of department procedures・Provided support to sales staff in relation to best practices and tactical improvements for clients・In addition to all responsibilities at Custom SEO Strategist level

Buffalo/Niagara, New York Area

・Managed 60+ SEO campaigns in a variety of industries・Created detailed reporting that provides current and historical SEO campaign data・Communicated with clients regularly to review reporting, discuss tactics and to provide general campaign information ・Performed client specific keyword research and competitive analysis・Performed technical SEO audits of client websites and provide a well-defined strategy to improve site conversion and ROI・Implemented SEO tactics on client websites・Content writing for a variety of industries and topics・Created and presented written recommendations for SEO performance improvements・Researched and analyzed industry changes/developments in SEO

Buffalo/Niagara, New York Area

・Managed and negotiated lease agreements for all corporate and subsidiary offices・Coordinated subsidiary office relocation・Maintained department budgets, approval orders, vendor contracts and building maintenance/repairs for corporate and subsidiary offices.・Provided administrative support for President and Senior Vice President, as well as Reseller Training Department・Handled supply ordering for corporate and subsidiary offices・Oversaw mail distribution, shipping policies/procedures, shipping and postage accounts company-wide, as well as troubleshooting issues that may arise・Assisted in the development of process change to lower spending in several areas, including shipping and supply ordering・Maintained company Policy Manual

Buffalo/Niagara, New York Area

・Created process for Direct Mail management・Lead training for contract and Landing Page processing・Handled proofing for specialty and digital contracts・Researched and resolved production returns, contract processing errors and returns,missing/misfiled paperwork audits, Landing Page audits and returns・Analyzed and processed print, digital and specialty contracts・Handled commission issues, rep and sub canvass corrections and query reports on a daily basis・Assisted in creating and maintaining department procedures・Awarded Employee of the Year in 2009.

Buffalo/Niagara, New York Area

・Processed print contracts and Landing Pages paperwork・Assisted in development of filing system for Customer Service department・Involved with multiple projects including cross pollination's, Big Book conversion and various research projects・Cross-trained with several departments and provided assistance, when needed